Communications Officer

Job details

Contract Type

Description
The Communications Officer will lead and support the implementation of the Communications and Branding
Strategy to strengthen the visibility, positioning, advocacy, fundraising, and programme impact of SOS
Children’s Villages in Kenya. The role will support strategic communication for both core programmes and
funded projects by developing impactful content, enhancing donor visibility, promoting organizational
achievements, and ensuring consistent brand positioning across all communication platforms and stakeholder
engagements.
The position holder will proactively support programme, advocacy, partnerships, and fundraising initiatives
through media engagement, storytelling, digital communication, documentation of impact, and production of
high-quality communication materials aligned to organizational and donor requirements.


Minimum Qualifications & Experience Required
1. Bachelor’s Degree in Communications, Journalism, Public Relations, International Relations,

Media Studies, Marketing, or related field.

2. Minimum of five (5) years’ relevant professional experience in communications, media, public

relations, or digital communications.

3. Experience supporting communication and visibility for donor-funded projects and development

programmes is an added advantage.

4. Good understanding of media engagement, public audiences, and digital communication trends.

5. Strong social media management and digital storytelling skills.

6.Excellent written and spoken English communication skills.

7. Experience working in NGOs, development organizations, or child-focused programmes is an added

advantage.


Knowledge, Skills and Competencies

• Excellent communication, presentation, and public speaking skills.

• Strong writing and editing skills with ability to develop engaging and accurate content.

• Strong interpersonal and stakeholder engagement skills.

• Ability to work independently and collaboratively within teams.

• Knowledge and experience in virtual and physical event production and coordination.

• Strong organizational and time management skills with ability to manage multiple assignments

simultaneously.

• Photography, videography, and video editing skills.

• Knowledge of Adobe Photoshop, Canva, Illustrator, InDesign, Premiere Pro, or related design/editing

tools.

• Strategic thinking and creativity in communication approaches.

• Ability to work under pressure and meet tight deadlines.


Responsibilities
1. Content Creation and Distribution
• Develop and disseminate high-quality communication materials including publications, annual

reports, newsletters, donor visibility materials, brochures, banners, press releases, speeches, blogs,

social media content, website articles, photographs, and videos.

• Produce compelling human-interest stories, impact stories, case studies, and success stories

highlighting programme and funded project achievements.
• Support development of communication products for donor-funded projects in line with donor visibility
and branding requirements.

• Coordinate timely collection and dissemination of communication materials from programme

locations and facilities.

2. Project Communications and Donor Visibility

• Support communication and visibility requirements for funded projects and partnerships in

compliance with donor guidelines and contractual obligations.

• Develop project communication plans, visibility materials, branding concepts, and dissemination

strategies for funded interventions.

• Work closely with programme teams to ensure project achievements, milestones, lessons learnt, and

beneficiary impact are well documented and communicated.

• Support donor visits, project launches, dissemination workshops, review meetings, and field missions

through strategic communication and media coverage.

• Ensure all donor-funded communication products meet branding, acknowledgement, and reporting

standards.

3. Social Media and Digital Communications

• Manage and maintain SOS Children’s Villages in Kenya’s social media platforms including Facebook,

LinkedIn, X (Twitter), Instagram, YouTube, and website platforms.

• Proactively generate and publish engaging digital content to increase organizational visibility, audience

engagement, and online presence.

• Design and implement social media growth strategies to increase followers, engagement, and reach

across all platforms.

• Monitor digital communication trends and analytics to improve communication effectiveness and

audience engagement.

4. Media Relations and Public Engagement

• Serve as the main point of contact for media engagement and external communication inquiries.

• Build and maintain strong professional relationships with print, broadcast, and digital media

stakeholders nationally and internationally.

• Coordinate media interviews, press conferences, media briefings, and press releases to enhance

organizational visibility and public image.

• Proactively facilitate positive media coverage of organizational programmes, projects, advocacy

initiatives, and impact stories

5. Storytelling, Documentation and Knowledge Management

• Collect, document, and archive quality stories, photographs, videos, testimonials, and programme

impact evidence from the field.

• Develop compelling storytelling content suitable for donors, partners, sponsors, and external

audiences.

• Support organizational knowledge management through proper storage and organization of

communication materials and media assets.

• Ensure ethical storytelling practices aligned with child safeguarding and data protection principles.
6. Strategic Communications and Brand Management
• Develop and implement internal and external communication strategies aligned to organizational

goals and audience needs.

• Ensure consistent application of SOS Children’s Villages brand guidelines across all communication

materials and platforms.

• Support institutional branding, reputation management, and positioning initiatives.

• Monitor communication risks and support crisis communication management where necessary.
7. Programme and Advocacy Support
• Support programme teams in communicating programme activities, launches, dissemination

workshops, advocacy campaigns, review meetings, and field activities.

• Develop key messages, press releases, speeches, briefing notes, brochures, and advocacy

communication materials for programme activities.

• Support advocacy campaigns aimed at child protection, child rights, youth empowerment, family

strengthening, and alternative care.

8. Monitoring, Evaluation and Learning (MEL) Support

• Collaborate with the M&E team and technical leads during field visits to collect communication

materials, success stories, quotes, and programme evidence.

• Support documentation of programme outcomes, lessons learnt, and impact data for reporting and

visibility purposes.

• Contribute to communication-related indicators and donor reporting requirements.

9. Event Planning and Coordination

• Coordinate and support organizational events, campaigns, launches, conferences, donor

engagements, and media events.

• Prepare event communication materials and ensure proper event branding and visibility.

• Document events through photography, videography, interviews, and post-event communication

materials.


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