Credit Admin Officer - (Logbook and Dispatch)

What you will need:

• A Degree or Diploma in Business Administration or related field.
  
• Atleast two year Previous relevant experience in Logbook and Dispatch
  
• Strong analytical and problem-solving skills.
  
• Excellent knowledge of record keeping.
  
• Ability to adapt quickly and work independently.
  
• Fluency in English and Kiswahili.
  
• High degree of integrity.
  

• Confirm account status after loan clearance and educate clients on logbook release processes.
  
• Respond to emails and receive calls escalated concerning logbooks.
  
• Verify logbook status and provide customer guidance.
  
• Followup on cases requiring NTSA and ICT intervention.
  
• Execute ownership transfer and discharge for clients who have cleared their loans.
  
• Ensuring all company vehicles are booked on the NTSA platform.
  
• Oversee the dispatch of logbooks to customers.
  
• Maintain an updated logbook register for dispatched logbooks.
  
• Perform additional duties as assigned