Customer Service Admin

We're looking for a proactive Customer Service Admin to support our Sales team. The role involves handling customer inquiries, processing orders, coordinating with departments, and ensuring smooth operations.

Qualifications:

• Diploma in Business Admin/Customer Service (Degree an advantage)
  
• 2+ years' experience in customer service/sales admin
  
• Proficient in Google Workspace & SAP Strong communication, accuracy & problem-solving skills
  

• Process and track customer orders
  
• Provide order updates to customers & sales team
  
• Verify stock, credit limits & escalate issues
  
• Coordinate deliveries with Dispatch Maintain records, invoices & ETR receipts
  
• Share account statements & follow up on overdue accounts
  
• Important: We never request payment during recruitment. Stay alert against fraud.