
Outsourcing + 1 more
Description
Work Modality: Remote (Work-from-home)
Shift: Monday to Friday (Night shift)
Language Requirement: English only
English Level: Advanced (must be able to communicate clearly with clients)
Education Level: High School diploma or higher
We are seeking a proactive and client-focused professional to support our operations team by managing client communications and performing updates within the HR management system. This role does not involve payroll processing. Instead, it focuses on multitasking, client interaction, and accurate data entry. The ideal candidate is easily trainable, organized, and comfortable working in a fast-paced environment.
- Serve as a point of contact for client inquiries and support.
- Perform updates and changes in the HR management system.
- Ensure accuracy and timeliness in data entry and client communications.
- Collaborate with internal teams to resolve client issues and requests.
- Maintain documentation and follow internal procedures.
- 6 months to 2 years of experience in administrative support, client services, or data entry.
- Experience in payroll or HR systems is a plus but not required.
- Familiarity with HR management systems is helpful but not mandatory.
Hard Skills:
- Data entry and system updates.
- Basic Excel and Microsoft Office proficiency.
- Ability to learn new systems quickly.
Soft Skills:
- Strong multitasking and organizational skills.
- Clear and professional communication.
- Client-service mindset.
- Adaptability and willingness to learn.
- Attention to detail and accuracy.
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