Delivery Motorbike Rider

Key Responsibilities:

• Safely deliver food orders to customer locations across Nairobi within set timelines.
  

• Ensure all deliveries are handled professionally, maintaining food quality and presentation.
  

• Communicate politely and effectively with customers to ensure a great delivery experience.
  

• Perform daily motorbike checks and ensure the bike is maintained in good, clean, and working condition.
  

• Report any incidents, delays, or issues immediately to the Café Bistro supervisor or manager.
  

• Adhere strictly to traffic laws, road safety standards, and company delivery protocols.
  

• Assist in basic errands or stock transfers between branches when required.
  

• Maintain accurate delivery records and submit them daily.
  

Required Qualifications and Skills:

• Valid Motorcycle Driver’s License (Class A1, A2 & B)
  

• Minimum Age: 23 years and above
  

• At least 2 years' proven experience as a food delivery rider or in a similar logistics role.
  

• Strong knowledge of Nairobi streets, shortcuts, traffic patterns, and zones.
  

• Good understanding of safe motorbike handling and road etiquette.
  

• Must be smartly dressed (clean uniform or smart casual attire when provided).
  

• Good communication skills in English and Swahili.
  

• Ability to handle cash and mobile money transactions responsibly.
  

• Strong time management and organizational skills.
  

• Good customer service attitude and professional demeanor.
  

Additional Preferred Skills:

• Basic knowledge of using smartphone apps for delivery tracking (Google Maps, WhatsApp, etc.).
  

• Ability to perform minor bike maintenance (checking tire pressure, oil levels, etc.).
  

• Ability to work under pressure and handle busy delivery periods.
  

• Flexible to work weekends and public holidays if needed.
  

What We Offer:

• Competitive salary plus performance bonuses.
  

• Company-provided motorbike and maintenance support.
  

• Staff meals and other benefits.
  

• Professional, friendly working environment.