Digital Fundraising and Communications Officer

Under the direct supervision of the Partnerships Specialist, the UN Volunteer will perform the following duties:

• Coordinate with regional and country communication teams to map and coordinate content for digital fundraising with a focus on localizing successful global campaigns.

• Support country offices and regional teams to ensure a good focus on fundraising in the organic posts and ensure seamless linkages to paid and owned media for campaigns

• Support on activation of emergency fundraising campaigns for any sudden onset emergency in the region and consolidate and share content with agencies and other teams to support fundraising for those emergencies

• Track retention rates of donors and ensure adjustments to donor stewardship plans to address attrition and get more gifts from donors. Manage the implementation of donor stewardship journey through emails, WhatsApp and other communication.

• Develop and maintain good relationships with key stakeholders across UNICEF. Support optimization of donation platforms through coordination on payment solutions and other optimization needed for a good donor experience Support the Regional Fundraising team so that UNICEF can mobilize digital quickly through paid social advertising when emergencies strike.

• Support the improvement of processes so that quick responses become a key capability.