Front Office Receptionist, Radiology (Temporary)

Applications are invited from qualified candidates for the above position based in Nairobi Kenya. The position holder will report to the Reception Coordinator.

Requirements

• Warmly receive and attend to all patients in the Radiology department
  
• Attend to client enquiries regarding institutional and departmental services
  
• Book patients for Radiological procedures and give correct information on preparation for specific procedures
  
• Liaise with radiologists, radiology technicians/radiographers and radiology nurses to ensure that the daily worklists are optimized with minimal wastage of appointment slots
  
• Confirm appointments and follow up with insurance approvals and NHIF pre-authorization
  
• Attend to incoming and outgoing calls and forward messages promptly to enhance overall communication
  
• Ensure proper identification records are clearly indicated on documents for correct patient identification and easy retrieval when needed.
  
• Bill procedures accurately as per the prices set by the institution for financial sustenance of the Department
  
• Show initiative in managing the daily imaging lists
  
• Participate in preparation of Quality Assurance audits to enable the department achieve its quality objective.