Graduate - Sales Admin

Qualifications and Skills

• Education: Currently enrolled in or a recent graduate (within the last 12 months) of a Bachelor’s degree in Business Administration, Sales, or a related field.
  
• Technical Proficiency: Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint). Familiarity with Google Workspace and CRM tools/ sales processes is an advantage.
  
• Communication: Excellent verbal and written communication skills with the ability to interact effectively with clients and internal stakeholders.
  
• Problem-Solving: Strong critical-thinking and problem-solving abilities to handle operational challenges.
  

Responsibilities

• Order Processing: Accurately process sales orders, ensuring all details are correct and complete while coordinating with logistics and inventory teams to ensure timely product delivery.
  
• Customer Support: Serve as the first point of contact for clients regarding order inquiries, delivery updates, and general sales-related issues.
  
• Issue Resolution: Address customer complaints and escalate issues when necessary to maintain service quality.
  
• Coordination & Communication: Liaise between the sales team and other departments, such as marketing, finance, and logistics, to ensure cohesive operations.
  
• Administrative Support: Monitor and ensure compliance with company policies, procedures, and terms of sales agreements.
  
• Resource Management: Manage material requisitions on a need-to-need basis for meetings or client sampling, and oversee office supplies for the sales team.
  
• Inventory Oversight: Track inventory levels and coordinate with relevant teams to manage stock replenishment.
  
• Documentation: Document sales processes and administrative workflows to ensure transparency and reproducibility.
  
• Collaboration: Participate in team meetings and contribute fresh ideas to solve business problems.