World Vision
Non-profit + 1 more
Description
Qualifications
- Bachelor's Degree in Finance, Business Administration, Economics, Banking, Microfinance, or a related field.
- A Master's degree or relevant professional qualification will be an added advantage.
- Minimum of five (5) years' experience in microfinance or financial services.
- At least three (3) years in a supervisory or management role within Group Lending operations.
- Proven experience in credit analysis, portfolio management, loan recovery, and business growth.
Key Responsibilities
Strategic Leadership
Strategic Leadership
- Develop and implement strategies to achieve sustainable growth of the Group Lending portfolio.
- Translate organizational objectives into operational plans and monitor implementation across all branches.
- Drive continuous improvement initiatives that enhance operational efficiency and business performance.
- Lead initiatives to achieve portfolio growth, profitability, and client outreach targets.
- Monitor branch performance against key business indicators and implement corrective actions where necessary.
- Ensure optimal portfolio productivity while maintaining high portfolio quality.
- Oversee credit appraisal, loan approval, portfolio monitoring, and loan recovery processes.
- Ensure Portfolio at Risk (PAR) remains within approved institutional thresholds.
- Strengthen credit controls and ensure compliance with lending policies and procedures.
- Monitor delinquency trends and implement effective recovery strategies.
- Ensure compliance with VisionFund Kenya's operational policies, regulatory requirements, and internal controls.
- Coordinate implementation of audit recommendations and monitor corrective actions.
- Promote operational excellence through standardization and continuous process improvement.
- Provide leadership, coaching, mentoring, and performance management to regional and branch lending teams.
- Foster a high-performance culture built on accountability, collaboration, integrity, and continuous learning.
- Support talent development, succession planning, and employee engagement initiatives.
- Promote excellent customer service standards across the Group Lending portfolio.
- Monitor customer satisfaction and ensure timely resolution of client complaints.
- Champion responsible lending practices that protect clients and promote long-term relationships.
- Prepare and present timely portfolio performance reports to Senior Management.
- Monitor key performance indicators and recommend strategic interventions to improve results.
- Provide business insights and recommendations to support informed decision-making.
- Champion VisionFund Kenya's safeguarding commitments by ensuring all operations uphold policies that protect children, vulnerable adults, staff, and communities from abuse, exploitation, and harm.
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