Angama
Restaurant + 2 more
Description
Key Qualities of the Successful Candidate:
- Warm, welcoming, and confident in hosting guests from all over the world.
- Strong knowledge of wildlife, landscapes, and seasonal changes.
- A natural storyteller with a genuine love for the bush and the people who come to experience it.
- Calm, safety-focused, and dependable, especially in unexpected situations.
- Respectful and professional, with a thoughtful and personal approach to guest care.
- A team player who brings joy, humility, and support to colleagues.
Key Qualifications:
- KPSGA Bronze level (Silver preferred or willingness to grow into it).
- Valid First Aid certificate.
- Valid driving licence and Defensive Driving certification.
- At least 2 years’ experience in a guest-facing role within a lodge environment.
- A strong alignment with Angama values—respect, ubuntu, honesty, courage, and joy.
Key Responsibilities:
- Hosting and guiding guests on game drives, offering safe, informative, and personalised safari experiences.
- Interpreting wildlife behaviour and sharing insights into the ecosystem in an engaging, respectful, and easy-to-understand way.
- Ensuring guest comfort and safety at all times, both on drive and during scenic stops.
- Delivering a guest experience that is joyful, seamless, and true to Angama’s way of hosting.
- Maintaining high standards of vehicle care, presentation, and readiness.
- Supporting the preparation of safari picnics, sundowners, and other hosted moments in the field.
- Working closely with lodge and back-of-house teams to ensure smooth handovers and continuity of care.
- Managing guest preferences and feedback with attentiveness and professionalism.
- Upholding all guiding protocols, safety standards, and conservation practices.
- Participating in daily briefings, training sessions, and ongoing development within the guiding team.
Start hiring with Fuzu
Recruit better talent faster - on your own or with our support.
Explore recruitment platformJob search tips from Fuzu
Selected articles on cover letters, CV structure, and interview preparation.