Head of Sales

· 12–15 years’ experience in financial services/Treasury, with at least 5 years in a senior leadership role.

· Proven track record in driving sales growth across Corporate, SME, Retail, and Financial Institutions segments.

· Demonstrated experience in digital sales, e‑trading platforms, or fintech‑enabled execution models.

· Strong exposure to African markets, cross‑border business, and managing complex stakeholder relationships and senior client engagements.

ACADEMIC QUALIFICATIONS AND CERTIFICATIONS

· Bachelor’s degree in finance, Economics, Business, or a related field.

· Master’s degree (MBA) preferred but not mandatory.

· Professional certification (CFA, FRM, ACCA, CA) strongly preferred.

· ACI Dealing Certificate — mandatory requirement.

Certifications in digital innovation, fintech, product management, or data analytics are an added advantage

Strategic Leadership – Sales, Origination & E-Sales

· Define and execute an integrated Treasury Sales, Origination, and E‑Sales strategy for Kenya, aligned to overall Treasury Strategy, ARRP, and regional growth priorities.

· Drive sustainable revenue growth, profitability, and market share expansion across both traditional and digital channels.

· Provide leadership and oversight to sales teams across Corporate, SME, Retail, Public Sector, Financial Institutions, and Digital segments, ensuring coordinated coverage and optimal client penetration.

· Lead the digital sales agenda, driving adoption and scale‑up of e‑trading platforms (e.g., EazzyFX) across all client segments, and embedding digital platforms as the primary mode of execution where appropriate.

· Champion the end‑to‑end digital client journey, including integration of digital wallet solutions and seamless migration of targeted clients from voice/chat channels to structured, scalable platforms.

· Partner with Technology, Payments, and Product teams to continuously enhance digital capabilities, client experience, and innovation in Treasury solutions.

· Strengthen and deepen client relationships across all segments, delivering tailored, solution‑driven offerings that meet evolving client needs.

· Identify and drive cross‑border Treasury opportunities across Africa, leveraging the Group network to grow regional flows and client wallet share.

· Build and maintain strategic relationships with multinational corporates, institutional investors, regional champions, financial institutions, and public sector entities.

· Champion a client‑centric culture, ensuring delivery of solutions that enhance convenience, accessibility, and overall client experience.

Governance & Risk Management

· Ensure full compliance with regulatory requirements across all applicable jurisdictions, maintaining adherence to local and cross‑border regulatory standards.

· Uphold robust market conduct, operational risk, and credit risk management practices, ensuring integrity and discipline in all Treasury Sales activities.

· Enforce adherence to established governance frameworks, including Product Programs/Notes, policies, limits, delegated authorities, and ethical guidelines.

· Foster a strong risk and compliance culture, ensuring internal controls and regulatory obligations are embedded as a core focus across all business activities and markets.

· Demonstrate and promote exemplary conduct and leadership behaviours, consistently aligned with the Group’s Values and Code of Conduct.

· Take personal accountability for maintaining the highest standards of ethical, regulatory, and business conduct across the Treasury Sales franchise.

· Proactively identify, escalate, and resolve risk, conduct, and compliance issues, working in close collaboration with Treasury Risk & Controls and other relevant control functions.

Talent Management

· Develop and strengthen talent capability, including mentoring junior staff, building internal expertise in commodities structuring, and delivering targeted training.

· Build and sustain a high-performing, diverse talent pipeline, aligned to Group values, code of conduct, and defined performance and inclusion KPIs.

CORE ACCOUNTABILITIES AND DELIVERABLES

· Deliver annual and quarterly revenue targets across Corporate, SME, Retail, Public Sector, FI, and digital platforms (E‑Sales).

· Drive market share expansion through traditional and digital sales initiatives aligned with Treasury Strategy and ARRP.

· Increase adoption, activity, and profitability of digital trading platforms and wallet solutions.

· Strengthen client relationships and deliver tailored solutions to clients.

· Maintain governance compliance across products, pricing, credit processes, and execution standards.

· Build and develop high‑performing sales and E-Sales teams with strong succession pipelines.

· Produce high‑quality sales performance reports, pipeline tracking, pricing reviews, risk reports, and market insights.

· Ensure the successful rollout of new digital products, platform enhancements, and technology‑led client solutions.

· Strong stakeholder engagement across the footprint to ensure consistent Treasury and Sales Strategy deployment.