Host / Hostess

Qualifications

• Previous service experiences an asset.
  
• Previous Point of Sale System experience an asset.
  
• Excellent communication and organizational skills.
  
• Strong interpersonal and problem-solving abilities.
  
• Highly responsible & reliable.
  
• Ability to work well under pressure in a fast-paced environment.
  
• Ability to work cohesively as part of a team.
  
• Ability to focus attention on guest needs, remaining calm and courteous at all times.
  

Additional InformationPhysical Aspects of Position:

• Constant standing and walking throughout shift.
  
• Occasional lifting and carrying up to 20 lbs.
  
• Occasional kneeling, pushing, pulling.
  
• Occasional ascending or descending ladders, stairs and ramps.
  

Qualifications

• Previous service experiences an asset.
  
• Previous Point of Sale System experience an asset.
  
• Excellent communication and organizational skills.
  
• Strong interpersonal and problem-solving abilities.
  
• Highly responsible & reliable.
  
• Ability to work well under pressure in a fast-paced environment.
  
• Ability to work cohesively as part of a team.
  
• Ability to focus attention on guest needs, remaining calm and courteous at all times.
  

Additional InformationPhysical Aspects of Position:

• Constant standing and walking throughout shift.
  
• Occasional lifting and carrying up to 20 lbs.
  
• Occasional kneeling, pushing, pulling.
  
• Occasional ascending or descending ladders, stairs and ramps.
  

• Consistently offer a professional, friendly greeting and engaging service.
  
• Understand the Server’s tasks in the outlet.
  
• Understand shift end reports in the outlet and the POS system.
  
• Assist guests regarding food and beverage menu items in an informative and helpful way.
  
• Have knowledge of all menu items, garnishes, contents and preparation methods.
  
• Follow outlet policies, procedures and service standards.
  
• Follow all safety and sanitation policies when handling food and beverage.
  
• Coordinate the dining room's seating arrangements by planning ahead and anticipating fluctuations in business
  
• Seat guests in an organized fashion to maintain service flows for the Servers 
  
• Adhere to all hotel environmental policies and initiatives
  
• Conduct frequent inspections of the outlet areas, reporting any deficiencies in equipment or aesthetics to the Assistant Outlet Manager.
  
• Other duties as assigned.