Innovation Interns- Track 1. Business Analysis, Workflow Automation & Product

Minimum Requirements and Competencies

• Recent graduate or final-year student pursuing a degree in Information Technology, Computer Science, Business Information Technology, Data Science, Engineering, Business Administration, Operations Management, Statistics, Mathematics, or a related field.
  
• Strong interest in business analysis, process improvement, digital transformation, automation, data analytics, or technology-enabled business solutions.
  
• Strong analytical and problem-solving skills, with the ability to identify opportunities for improvement and develop practical solutions.
  
• Good computer literacy, including proficiency in Microsoft Office Suite and strong Excel or Google Sheets skills.
  
• Strong attention to detail, with the ability to document processes, analyze information, and present findings clearly and accurately.
  
• Good communication, teamwork, and organizational skills, with a proactive attitude and willingness to learn and take ownership of tasks.
  

This track is ideal for candidates interested in business analysis, process improvement, product management, workflow design and low-code/no-code solution building.

You will support projects involving:

• Mapping current business processes and identifying gaps, bottlenecks and inefficiencies
  
• Gathering requirements from business users and translating them into clear user stories or specifications
  
• Designing improved workflows, forms, approval flows, dashboards and automation ideas
  
• Supporting the build and rollout of low-code tools such as Airtable, JotForm, Power Automate, Odoo, Freshdesk, SharePoint or similar platforms.
  
• Testing new systems, documenting bugs, and supporting user adoption
  
• Creating SOPs, process maps, training guides and rollout documentation
  
• Working with departments to improve the way requests, tasks, approvals, reporting and customer issues are managed
  
• Supporting product thinking around internal tools, digital services and customer-facing solutions