Key Accounts Manager — Veg Export

Your profile

• Bachelor’s degree in supply chain management, Business Administration, Sales & Marketing, Logistics, or related field.
  
• Proven experience in sales coordination, customer service, logistics, or supply chain operations.
  
• Strong communication and interpersonal skills.
  
• Excellent analytical and reporting skills.
  
• High attention to detail and ability to work under pressure.
  
• Proficiency in Microsoft Office and ERP/Sales tracking systems
  

• Input all orders received into internal sales tracking system (Veg Manager)
  
• Daily confirmation of orders to all clients by sending pack plans across different clients
  
• Liaise with clients on day-to-day adjustment of orders
  
• Prepare/analyze sales reports /trends to assist management in decision making,
  
• Ensure that all orders are in the system to get an accurate packaging requirements report and ensure any change/promos are clearly communicated to the packaging team in time,
  
• Ensure adequate and optimal booking of freight space based on orders.
  
• Send to clients the shipping agent's fright confirmation and inform them of any delays, cancellation of flights or any other changes verbally and in writing.
  
• Oversee the follow up on client's portfolio payment
  
• Ensure all prices are updated as per the season and clients.
  
• Optimize quality of service, business growth e.g. by anticipating their orders and suggesting promotions.
  
• Develop strategies for more effective sales, both individually and as part of a team
  
• Ensure all client orders are well planned for and executed by the Planning Coordinator
  
• Consider / prepare possible promotions for key clients and ensure these are updated
  
• Send weekly availabilities following Sales & Logistics Director’ approval at weekly Sales meeting to all customers (excluding key customers)