Manager, Property Department

Requirements / Person Specifications

Academic Qualifications

For appointment to this grade, an officer must have:

• Bachelor’s Degree in any of the following disciplines: Land Economics, Real Estate, Construction Management, Estate Management, Property Management, Quantity Surveying, or an equivalent qualification from a recognized and accredited institution.
  
• Master’s Degree in any of the following disciplines: Business Administration (MBA), Project Management, Environmental Planning, Real Estate Management, Construction Management, or an equivalent qualification from a recognized and accredited institution.
  

Professional Qualifications

The officer must have:

• Diploma in Valuation, Estate Management, Institutional Surveying, or an equivalent qualification from a recognized and accredited institution.
  
• Full membership in good standing of the Institution of Surveyors of Kenya (ISK) or an equivalent professional body.
  
• Certificate in a management course lasting not less than four (4) weeks from a recognized and accredited institution.
  
• Proficiency in computer applications.
  
• Fulfilled the requirements of Chapter Six of the Constitution of Kenya.
  

Experience

The officer must have:

• At least fifteen (15) years of relevant work experience, three (3) of which must have been in a supervisory position;
  
• Demonstrable experience in team leadership and engagement with the Board of Directors.
  

Strategic Property Leadership

• Develop, implement, and review property management and project development strategies to optimise the performance of the Corporation’s real estate portfolio and achieve maximum rental returns and investment yields.
  
• Formulate, review, and enforce Property Department policies, procedures, guidelines, and operational manuals in line with best practices and regulatory requirements.
  

Portfolio & Revenue Management

• Oversee the day-to-day management of the Corporation’s property portfolio, including rental collection, tenant administration, lease management, arrears recovery, and tenant relations to ensure optimum occupancy and returns.
  
• Manage letting and re-letting of vacant spaces, distress actions, evictions, and marketing of developed properties for sale or lease.
  
• Conduct property valuations and advise Management and the Board on property acquisition, disposal, and investment decisions.
  

Development & Project Management

• Coordinate property development projects, including feasibility studies, project briefs, site meetings, and liaison with architects, engineers, consultants, and contractors to ensure timely and cost-effective completion.
  
• Prepare management reports on property searches, land acquisition, feasibility studies, and proposed development projects.
  

Maintenance, Compliance & Operations

• Oversee maintenance, repairs, renovations, alterations, and service level agreements for all Corporation buildings and related assets.
  
• Conduct regular property inspections to identify defects, ensure statutory compliance, fire safety, mechanical systems functionality, and overall building condition, and prepare detailed inspection reports.
  
• Coordinate contractors, consultants, and service providers for repairs, maintenance, and major capital projects.
  
• Manage security arrangements for the Corporation’s buildings, tenants, and property assets.
  
• Oversee statutory inspections, maintenance schedules, and compliance with all relevant laws and regulations.
  

Reporting, Budgeting & Stakeholder Management

• Prepare quarterly performance reports and Board papers on all properties, including analysis of returns, occupancy rates, project status, and explanations for performance variances.
  
• Prepare departmental budgets, procurement plans, work plans, and performance reports.
  
• Address audit findings, risk issues, and compliance matters within the department and implement appropriate mitigation measures.
  

Leadership & Staff Development

• Supervise, mentor, appraise, and develop staff within the department while fostering professionalism, accountability, and service excellence.
  
• Perform any other duties as may be assigned from time to time.