Medical Scheduler (AM)

We are seeking a Scheduler to work in a

high-performance office environment, maintaining a consistently positive

attitude and the ability to multitask effectively.

📍 Schedule &
Compensation:

✅ Tuesday, Wednesday,
Friday: 11:00 PM – 8:00 AM Kenya time

✅ Saturday & Sunday: 3:00

PM – 12:00 AM Kenya time

✅ Days Off: Monday

& Thursday

✅ Work Modality: On-site

in Nairobi, Kenya

Requirements:

• High
  school diploma or equivalent, with at least 2 years of
  administrative or business experience.

• Basic
  

  office, computer, and organizational skills.
  

• Excellent
  

  interpersonal and telephone communication skills.
  

• Experience
  with appointment scheduling in the healthcare / homecare area

• Ability
  

  to read, write, and communicate in English as required
  

  for the role.
  

Responsibilities:

• Answer incoming phone calls in a professional, courteous, and timely manner.
  
• Maintain constant communication with associates and clients to assess service quality.
  
• Act as a liaison between caregivers and the Office Manager.
  
• Receive referrals and address concerns related to company services.
  
• Support sales, marketing, and public relations efforts as needed.
  
• Represent the vision, mission, and core values of Right at Home.
  
• Schedule and coordinate caregivers’ daily activities.
  
• Perform payroll-related tasks, including verifying time sheets, updating phone system records, and data entry.
  
• Maintain accurate documentation in ClearCare, ensuring complete and up-to-date files for all caregivers.
  
• Perform on-call duties (after-hours coordination) as required.
  
• Demonstrate the ability to handle multiple tasks in a fast-paced, high-performance environment.
  
• Interview, evaluate, and test candidates, ensuring a positive candidate experience.
  
• Support recruitment, hiring, onboarding, training, disciplinary actions, and related HR activities.
  
• Perform general office functions and administrative tasks.
  
• Carry out other duties as assigned by the Operations Manager.