The Nairobi Club

Restaurant + 2 more

Membership & Marketing Officer

Job details

Contract Type

Description

Nairobi Club is seeking a dynamic and experienced Membership & Marketing Officer to drive membership growth, strategic partnerships, social media engagement and brand visibility.

📍 Location: Upperhill, Nairobi

Required Skills:
▪ Exceptional leadership and a clear sense of direction.

▪ Detail-oriented and capable of delivering high-quality outputs.

▪ Excellent interpersonal skills to build strong rapport with others.

▪ Ability to effectively communicate timelines and project progress with

both internal and external management.

▪ A start-up personality: entrepreneurial, ambitious, independent, detailoriented, proactive, flexible, and resilient.

▪ Excellent problem-solving and analytical ability in cross-functional and

multi-cultural environments; able to define problems, collect relevant

data, extract meaning and draw valid conclusions.

▪ Proven ability to work as part of a management team to develop and

implement strategy in a member’s club will be an added advantage.

▪ Practical experience in the application of digital marketing and social


Responsibilities
▪ Work with the CEO to develop and implement membership recruitment strategies.
▪ Deliver an excellent level of service to members, ensuring well-informed and prompt

responses to membership enquiries, cost efficiency and Member Database system

efficiency.

▪ Lead the marketing function and identify, analyze, and implement new business

growth opportunities.

▪ Implement the Club's marketing vision and strategy in line with the

strategic plan.

▪ Conduct market intelligence exercises to benchmark the Club's services/products

against competitors.

▪ Implement marketing, advertising and promotional tasks and carry out effective

management of the marketing, advertising and promotional activities of the Club.

▪ Onboarding sponsorships and strategic partners for the Club's various

sections and activities.

▪ Driving revenue growth extensively.

▪ Developing and managing the annual events calendar while securing sponsorships.

▪ Enhancing the Club's brand visibility and market presence through strategic

marketing, partnerships, and promotional initiatives.

▪ Generate and implement new product development plans including revamping

Branded Club merchandise and souvenirs.

▪ Promote Events: Collaborate with others to create promotional materials

for events, such as flyers and posters.

▪ Send out e-invites, invoices, reminders, and follow up on event payments.

▪ Develop a thorough knowledge of the member database system.

▪ Ensure effective communication of weekly/monthly events to members.

▪ Manage social media: Create and maintain social media accounts

and post engaging content.

▪ Ensure that the quality and content of the quarterly newsletter are

consistent, exciting and engaging.

▪ Any other duties as may be reasonably expected, and which are

commensurate with the level of the post


Send your application through the Email provided

Subject line:
Nairobi Club
Membership & Marketing
Coordinator Application


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