Merchandiser

Requirements

• Diploma/Degree in Sales, Marketing, Agriculture or a related field.
  
• Minimum 2+ years’ experience in merchandising, preferably in fresh produce or FMCG.
  
• Strong understanding of supermarket operations e.g. carrefour, Naivas & Quickmart.
  
• Excellent communication and relationship management skills.
  
• Strong attention to detail and execution discipline.
  
• Ability to work independently and manage multiple stores effectively.
  
• Willingness to travel across assigned outlets.
  

Instore execution & merchandising.

• Maintain high-quality, visually appealing displays of fresh produce always.
  
• Ensure all products are correctly placed, priced and labelled across fridges and display areas.
  
• Execute planograms and merchandising standards in line with the company guidelines.
  
• Ensure the correct product assortment is available and well presented in all display areas.
  
• Set up and manage promotional displays ensuring timely implementation and removal.
  
• Maximize shelf space, visibility and display quality to drive customer engagement and sales.
  

Freshness, Quality & Food Safety

• Enforce First-Expiry-First-Out (FEFO) principles.
  
• Ensure zero expired, damaged or poor-quality products are on display.
  
• Maintain strict hygiene, food safety and cold chain standards.
  
• Conduct regular quality checks and immediately remove non-compliant stock.
  
• Minimize waste through proper rotation, handling and monitoring of stock.
  

Stock & Inventory Management

• Monitor daily stock levels and ensure timely replenishment
  
• Track product movement (fast vs slow movers) and adjust displays accordingly
  
• Proactively recommend reorders to prevent stockouts or overstocking
  
• Ensure all listed SKus are consistently available and visible in-store.
  
• Coordinate with store teams to ensure accurate stock handling and ordering.
  

Market Intelligence, Pricing & Reporting.

• Monitor competitor activity including pricing, promotions product range and display quality
  
• Ensure pricing data is accurate and reflects real-time in-store conditions.
  
• Highlight pricing gaps, risks and opportunities for improvement.
  

Relationship Management

• Build and maintain strong working relationships with Heads of section, Store managers and retail teams
  
• Act as the primary point of contact for store- level operations and issues.
  
• Respond promptly to store needs and resolve issues efficiently
  
• Influence store teams to improve ordering patterns, product positioning and support for company products.
  

Weekly Performance Reviews & Meetings.

• Actively participate in the weekly (Monday) commercial/operations meeting
  
• Prepare and present for assigned stores;
  • Sales performance vs targets.
    
  • Order Performance (Target vs Actual)
    
  • Key opportunities (expansion, promotions, new listings)
    
  • Store specific challenges and risks.
    
• Provide clear actionable recommendations to improve performance.
  
• Follow up on agreed action points and ensure execution during the week.