Monitoring, Evaluation & Learning (MEL) Officer

Qualifications:

• Bachelor’s degree in Monitoring & Evaluation, Public Health, Statistics, Data Science, Epidemiology, Health Records & Information Management, or a related field.
  
• Minimum of 3 years’ experience in MEL within public health, community health, or health systems strengthening programs.
  
• Strong familiarity with the Kenyan health system and experience working with County Health Management Teams.
  
• Proficiency in DHIS2, eCHIS, or similar health information systems is highly preferred.
  
• Strong skills in Excel and at least one analytics or visualization tool (Power BI, Stata, SPSS, R or Python).
  
• Demonstrated experience facilitating data review meetings or training workshops.
  
• Strong interpersonal, communication, and report writing skills.
  
• Ability to work independently, collaboratively, and proactively in a decentralized environment.
  
• Willingness to travel frequently within assigned counties.
  

Technical Assistance & eCHIS Strengthening

• Provide hands-on technical support to county and sub-county health teams to optimize eCHIS usage, troubleshoot challenges, and improve data entry quality.
  
• Support onboarding, mentorship, and periodic capacity-building for CHWs, Supervisors, and Sub-County health staff on eCHIS workflows and data use.
  
• Facilitate monthly and quarterly data review and performance improvement meetings at county and sub-county levels.
  

Monitoring, Evaluation & Reporting

• Support implementation of MEL frameworks and indicator tracking tools aligned with national community health systems.
  
• Lead routine data collection, validation, cleaning, and analysis to support performance monitoring.
  
• Prepare monthly KPI dashboards, performance summaries, and reports for county government and Living Goods program teams.
  

Data Quality & Evidence Generation

• Conduct Data Quality Audits (DQAs) jointly with County Health Records Teams and support follow-up on improvement action plans.
  
• Ensure data completeness, accuracy, timeliness, and consistency across eCHIS, DHIS2, and program datasets.
  
• Support implementation of research studies, learning initiatives, and evaluation activities as guided by the Country MERL Manager.
  
• Document learnings, success stories, and insights to inform county-level and organization-wide learning.
  

Capacity Strengthening & Knowledge Sharing

• Train and mentor county and sub-county managers on data visualization, interpretation, and use for supervision and planning.
  
• Strengthen MEL, analytics, and data literacy skills among health management teams.
  
• Promote a culture of continuous improvement and evidence-based decision-making.
  

Collaboration & Representation

• Work closely with Living Goods program delivery teams to ensure alignment of MEL processes with implementation.
  
• Represent Living Goods in county-level MEL, Community Health, and Digital Health coordination forums where required.
  
• Support MEL components of government-led collaborative initiatives and Living Goods-supported pilots.