Office Assistant - Cleaning & Front Desk Support

Key Requirements

• Previous experience in office or commercial building cleaning.
  
• Front Desk experience is an added advantage.
  
• Good communication and interpersonal skills, with the ability to communicate effectively in English.
  
• Reliable, punctual and well-organised.
  
• Strong attention to detail and a good work ethic.
  
• Professional, presentable and courteous.
  
• Ability to work independently and prioritise tasks effectively.
  
• Ability to follow instructions, established procedures and workplace standards.
  
• Basic organisational and time-management skills.
  

Minimum Academic Qualification

• KCSE.
  
• A Certificate in Cleaning Services, Front Office or a related field is an added advantage.
  

Key Responsibilities

Office Cleaning & Housekeeping

• Carry out daily cleaning and general upkeep of the office.
  
• Sweep and mop floors and clean workstations, furniture, corridors, reception, and common areas.
  
• Empty office bins and ensure proper waste disposal.
  
• Clean windows and other surfaces as required.
  
• Sanitise high-touch surfaces and respond promptly to spillages and other cleaning needs.
  
• Ensure the office remains clean, organised, and presentable throughout the day.
  

Washrooms & Kitchenettes

• Clean and disinfect the office washrooms regularly throughout the day.
  
• Replenish tissue, hand soap, air fresheners, and other sanitary supplies.
  
• Clean and maintain the office kitchenettes, including countertops, sinks, appliances, cupboards, and utensils.
  
• Monitor hygiene standards and report any maintenance or plumbing concerns.
  

Meeting Rooms & General Office Support

• Clean, prepare, and reset meeting rooms before and after use.
  
• Ensure whiteboards, markers, wipers, and extension cables are available when required.
  
• Refill drinking water dispensers and jugs.
  
• Monitor cleaning and hygiene supplies and report when stocks are running low.
  
• Water and maintain indoor plants.
  
• Identify and report facilities, maintenance, or safety concerns.
  

Basic Front Desk Support

• Support with the opening and closing of the office.
  
• Welcome and direct visitors professionally.
  
• Notify employees when their visitors arrive.
  
• Respond to or appropriately direct basic Front Desk enquiries.
  
• Support visitor management and meeting room coordination.
  
• Escalate security, visitor, or facilities concerns when necessary.