Officer-Digital Banking

Qualifications and Competencies

• A Bachelor’s degree preferably in Computer Science; Technology or related field. Certification in Product Development/ Project Management/ AGILE Methodologies and Practices.
  
• At least 3 years’ experience in product development with specific experience in Digital Product development.
  
• Delivery of financial products and services in a high growth environment.
  
• Building relationships, networks & Managing teams.
  
• Experience in Mobile Money or Payments Platform Support and Project Management will be advantageous.
  

• Champion and gain buy-in for the bank’s products strategy, product vision and roadmap from partner teams through collaboration, documentation, and negotiation that effectively influences peers and senior management.
  
• Development of superior user experience and processes on the bank’s digital channels.
  
• Execute product implementation between Business, Operations, Technology & all third parties.
  
• Support product launches to ensure go-to market plans are effective and will deliver the planned performance indicators – financial and customer targets.
  
• Develop work plans for new and improved capabilities, together with internal and external partners and maintain service levels agreements with relevant functions and third parties.
  
• Prepare Management reports and monitor the digital channels use through effective performance monitoring.
  
• Offer support to the sales teams and other partners to ensure products and programs achieve the Banks targeted ROI.