Officer – Facilities and Administration

Qualifications and Experience

• Diploma in Facilities Management, Building and Construction, Electrical Engineering, Property Management, Business Administration, or a related field.
  
• Bachelor's Degree in a relevant field will be an added advantage.
  
• Minimum of 2 years' experience in facilities management, office administration, property management, or building maintenance.
  
• Experience coordinating contractors, service providers, and maintenance activities.
  
• Experience in a banking, corporate, or multi-branch environment will be an added advantage.
  

Knowledge, Skills and Competencies

• Knowledge of facilities management, office administration, and building maintenance systems.
  
• Understanding of occupational health and safety requirements.
  
• Strong planning, organizational, and coordination skills.
  
• Good communication and stakeholder management skills.
  
• Strong problem-solving ability and attention to detail.
  
• Customer service orientation and ability to work under minimal supervision.
  
• High levels of integrity, accountability, and professionalism.
  
• Professional certifications in Facilities Management, Occupational Health & Safety, or
  
• Project Management will be an added advantage.
  

Facilities Management

• Coordinate preventive and corrective maintenance of Bank premises, equipment, and physical assets.
  
• Supervise and monitor service providers undertaking repairs and maintenance works.
  
• Carry out minor repairs including plumbing, electrical, masonry, and general maintenance works.
  
• Coordinate generator servicing, maintenance schedules, and fuel card top-ups to ensure uninterrupted operations.
  
• Conduct routine inspections of facilities and identify maintenance requirements.
  
• Follow up and ensure timely resolution of facility-related issues raised by branches and departments.
  

Administration and Office Operations

• Support the day-to-day administration and smooth running of Head Office and branch operations.
  
• Coordinate office support services including cleaning, security, waste management, courier services, and office upkeep.
  
• Monitor office supplies and administrative consumables and initiate replenishment requests as required.
  
• Coordinate office moves, workspace arrangements, and allocation of office resources.
  
• Maintain records of maintenance requests, service provider engagements, and administrative activities.
  
• Assist in managing staff accommodation, utility services, and other administrative support functions where applicable.
  
• Support implementation of workplace health, safety, and environmental standards.
  
• Prepare periodic reports on facilities and administrative activities and provide timely updates on outstanding issues.