Outreach Services Manager

Key Duties and Responsibilities

• Develop and implement outreach strategies and annual work plans aligned with the hospital’s mission and objectives.
  
• Plan, coordinate, and oversee community outreach programs, medical camps, screening activities, and awareness campaigns.
  
• Collaborate with clinical departments to organize and deliver outreach services effectively.
  
• Establish and maintain partnerships with community organizations, schools, healthcare facilities, local leaders, donors, and other stakeholders.
  
• Coordinate outreach logistics, including scheduling, transportation, equipment, supplies, and staffing requirements.
  
• Monitor outreach activities and evaluate performance against established targets and objectives.
  
• Collect, analyze, and report outreach data, outcomes, and impact indicators.
  
• Promote community awareness of hospital services and facilitate referrals to the hospital.
  
• Develop and manage outreach budgets and ensure efficient utilization of resources.
  
• Supervise outreach staff and volunteers, providing leadership, guidance, and performance management.
  
• Prepare reports, proposals, and presentations related to outreach programs and stakeholder engagement.
  
• Identify opportunities for program growth, partnerships, and community engagement initiatives.
  

Requirements

Qualifications and Experience

• Bachelor’s Degree in Public Health, Community Health, Health Promotion, Social Sciences, Healthcare Management, Business Administration, or a related field.
  
• Master’s Degree in Public Health, Healthcare Management, Business Administration, or a related field (Preferred).
  
• Minimum of five (5) years’ experience in community outreach, healthcare program management, public health, or related fields.
  
• Minimum of three (3) years’ experience in a supervisory or managerial role.
  
• Experience coordinating community health programs, medical camps, or healthcare outreach initiatives.
  
• Experience working with donors, partners, government agencies, and community organizations is an added advantage (Preferred).
  

Required Skills and Competencies

• Strong leadership and program management skills.
  
• Excellent written, verbal, and interpersonal communication skills.
  
• Proficiency in Microsoft Office applications and data management systems.
  
• Strong planning, coordination, and organizational abilities.
  
• Knowledge of community engagement, health promotion, and outreach methodologies.
  
• Strong stakeholder relationship management and partnership-building skills.
  
• Data analysis, reporting, and monitoring skills.
  
• Ability to manage multiple projects and deadlines simultaneously.
  
• Strong problem-solving and decision-making abilities.
  
• High level of professionalism, integrity, and accountability.
  

Expected Outcomes

• Successful implementation of outreach programs aligned with hospital objectives.
  
• Increased community awareness and utilization of hospital services.
  
• Improved patient referrals and conversion from outreach activities.
  
• Strong partnerships with community stakeholders and development partners.
  
• Effective monitoring and reporting of outreach activities and outcomes.
  
• Efficient utilization of outreach resources and budgets.
  
• High-performing outreach teams delivering impactful community health services.
  
• Enhanced visibility and reputation of the hospital within the communities it serves.