Project Manager - Culture Of Caring (Tic)

• University degree in medical or paramedical studies is required. Additional training in pedagogical methods, medical anthropology or transcultural approaches will be considered an asset.
  
• Minimum of 3 years of experience with a medical organization in humanitarian settings, including managerial or coordination responsibilities. Previous experience with Médecins Sans Frontières as Project Medical Referent or Medical Coordinator is highly valued.
  
• Proven experience in developing and facilitating participatory learning and training solutions, including culturally adapted learning materials in health-related contexts.
  
• Experience in clinical roles with direct patient contact, as well as in qualitative and quantitative research related to health settings or patient experience.
  
• Experience implementing pilot projects, including monitoring tools, iterative learning processes and capitalization of lessons learned.
  
• Fluency in French and English is required. Knowledge of Spanish or Arabic will be considered an asset.
  
• Strong knowledge of project management tools (logframes, indicators, reporting) and advanced computer literacy (Microsoft Office, Internet). Familiarity with qualitative data analysis software (e.g. NVivo, MAXQDA, ATLAS) will be considered an asset.
  

Overall project management of TIC.

• Develop a realistic and achievable overall project timeline, track progress and adjust plans as needed.
  
• Monitor project expenditures to prevent cost overruns.
  
• Support in recruitment of positions associated with the project (also at field level).
  
• Building on existing materials (assessment, workshops), create a full package of intervention including follow up activities, support to leaders, change management and monitoring tools.
  

Implement CoC pilot in at least 3 pilot mission/projects over 12 months ensuring real time cross-fertilization of best practices and lessons learnt

• Participate in Training of Facilitators in July 2026 and deliver future Trainings of Facilitators
  
• Direct and regular mentoring and support to pilot projects by project lead
  
• Facilitate a virtual-in-person community of practice (pilots + trained facilitators + subject matter experts)
  
• Capitalize lessons learnt and best practices real time and produce materials to improve and support the implementation of the CoC package
  
• Proactively seek opportunities to streamline CoC into ways of working of OCBA (integration into processes, links with technical advisors and ad hoc support to projects)
  
• In collaboration with a researcher, define and implement an in-depth assessment and monitoring process to demonstrate the impact of the intervention in the pilots with a view to publishing the results
  

Build awareness and increase appetite for improving CoC at movement level:

• Continue to work with MSF academy, Quality of Care, Nursing, SRH and Safeguarding platforms
  
• Articulation with other existing learning streams
  
• Regular webinars for all interested MSF staff (both generic and specific around a given situation/topic) – aim to integrate into existing platforms
  
• Continue to bring in external knowledge on the topic
  

Ensure shared intersectional ownership of content and foster continuous and proactive implementation

• Develop a plan to transfer ownership of package to an intersectional platform
  
• In collaboration with knowledge management team, develop a repository site with all relevant material
  
• Deliver additional Trainings of Facilitators