Quality Assurance Officer- Warehouse

Education, Professional Qualifications & Work experience

• Diploma in Food Science and Technology, Food Safety, Quality Assurance, or related disciplines.
  
• Professional qualifications i.e. ISO 22000: Food Safety Management Systems certification; GMP (Good Manufacturing Practices) certification or Food Safety & Quality Management certification or Occupational Health and Safety certification.
  
• KCSE Minimum C (plain).
  
• At least 3 years’ continuous work experience in a Warehouse Environment.
  

1. Analyse, evaluate, and present comprehensive information on food safety programs to ensure compliance with HACCP, GMP, ISO 22000, and other applicable food safety standards, while driving continuous improvement across warehouse operations.
   
2. Review technical warehouse procedures, identify gaps, and recommend practical solutions to management on quality control and food safety issues, ensuring adherence to regulatory and customer requirements.
   
3. Establish and implement quality control processes for evaluating and receiving food consignments from customers, including inspection, documentation, and product integrity verification at intake.
   
4. Establish, implement, and maintain the Hazard Analysis & Critical Control Point (HACCP) program for value-added products, ensuring consistent monitoring of critical control points and full compliance with food safety principles.
   
5. Train and develop warehouse and operational staff on food safety protocols, hygiene standards, warehousing procedures, and proper product handling to ensure consistent compliance.
   
6. Initiate and support cost-reduction strategies by identifying inefficiencies, rectifying errors, and improving process controls to enhance operational performance.
   
7. Conduct routine inspections of all inbound goods to ensure compliance with quality specifications and verify the quality assurance of outbound goods before dispatch to prevent non-conformities.
   
8. Fulfil responsibilities related to environmental and social sustainability programs by ensuring safe disposal practices, waste reduction, and compliance with sustainability guidelines.
   
9. Ensure full compliance with food safety and water safety requirements related to warehouse operations, including monitoring hygiene, facility sanitation, pest control, and water quality where applicable.
   
10. Actively engage in executing, monitoring, and reviewing Quality Control processes while recommending and implementing improvements for enhanced food safety and operational efficiency.
    
11. Coordinate and manage third-party inspection activities, audits, and assessments as required by customers, regulatory bodies, or certifying agencies.
    
12. Coordinate stock control operations with warehouse staff, finance teams, and customers to promote effective inventory management, prevent stock losses, and maintain accurate records.