Receptionist

Knowledge and Experience

Personal Qualities

• Have excellent literacy skills and a sound command of written English
  
• Have experience of working in an administrative and /or customer facing role, preferably in a school setting
  
• Proficient in the use of Microsoft Office
  
• Ability to prioritise tasks
  
• Fully conversant with all aspects of data protection
  

• Administration
  
• Being a welcoming face to the School
  
• Overseeing and monitoring all visitors – making sure the appropriate checks have been made in line with the School’s Safeguarding policies and that appropriate visitor protocols are followed
  
• Answer telephone calls and deal with face-to-face enquiries efficiently and in a professional and nsupportive manner
  
• Managing the school’s email inbox, ensuring the school meets its expected response times and emails are acted on by replying or referring/escalating where needed
  
• Handle all confidential correspondence with discretion
  
• Manage enquiries and requests efficiently, referring where necessary
  
• Be the point of contact between home and school for all students
  
• The successful candidate will have: