Receptionist

REQUIREMENTS:

• Diploma in Front Office/Business Administration/ Health Records, or its equivalent.
  
• 2+ years' experience in a similar role, preferably in a Hospital set-up
  
• Well-groomed, courteous, and professional demeanor
  
• Strong interpersonal skills, team playing abilities, and communication skills.
  
• Highly responsive, ethical and responsible
  

• Welcoming and assisting patients with Registration, completing necessary forms and documentation, as well as ensuring that all information acquired is accurate and current.
  
• Excellent knowledge in dealing with SMART, MAKL, SHA, and SLADE portals.
  
• Great understanding of full hospital front desk operations as well as billing
  
• Ensure client satisfaction through quality of service,
  
• communication, feedback, escalation and caring attitude, and demonstrate follow-up.
  
• Maintain patient privacy and confidentiality at all times.