Repairs & Maintenance Supervisor

Qualification:

• Diploma in Electrical/Electronic Engineering.
  
• Level I, II III trade tests.
  

Experience:

• A minimum of minimum of 3 years' experience in maintenance operations and supervisory experience in a busy hospitality establishment.
  

Skills:

• Excellent communication skills both written and oral, in English.
  

Interests:

• A passion for wildlife and a commitment to sustainability and conservation.
  

• Lead all maintenance processes and operations, plan and manage all repair and installation activities. Document and prepare daily progress reports and maintenance work logs.
  
• Ensure compliance with the overall business objectives and growth strategies.
  
• Meticulously plan to ensure all services & upgrades are performed with the least disruption to operations.
  
• Ensure maintenance works are resolved in time or repaired timely minimizing guest disruption.
  
• Assign repair schedules and assist in evaluating repair cost estimates.
  
• Respond appropriately to emergencies or urgent maintenance matters as they arise and ensure closure.
  
• Assist in managing projects and coordinating contracted works ensuring adherence to the safety measures and deliverables in the SLAs. (Service Level Agreement)
  
• Put in place a plan to ensure all rooms/tents repair and maintenance issues are resolved before check -ins and after check-outs in the camps.
  
• Manage the process of continual improvements in the set-up of events, and facilities.
  
• Implement use of job cards/requisition form for repairs &maintenance works done ensuring they are approved by relevant Supervisors/HODs.
  
• Ensure all departmental standards, processes and legislative requirements have been adhered to in maintenance work. e.g., Permits from County Government etc.
  
• Ensure the health and safety rules and regulations are always adhered to by the staff, casuals, and contractors.
  
• Ensure implementation of OSH and ISO safety recommendations and or SOPs.
  
• Establish root cause of emergency maintenance needs and put in place long term mitigation measures.
  
• Use performance management techniques to monitor and demonstrate achievement of agreed service levels and to lead on improvement of the same.
  
• Ensure quality of products supplied by vendors for the department's use are of quality and of the expected standards.
  
• Set a daily monitoring plan for all water heating systems and water dozing points.
  
• Set goals and objectives for staff and support staff development and capacity building efforts.
  
• Assist in managing and review employee performance.
  
• Deliver training to the staff in the department.