Sales Development Representative (SDR)

• Location: Onsite
  
• Department: Sales
  
• Requirements:
  • 1 to 2 years of experience in sales (Call Center / BPO)
    
  • English Proficiency: B2 - C1
    

We are looking for a highly dynamic and results-oriented Sales Development Representative (SDR) to generate sales opportunities through cold calling, active prospecting, and multi-channel sequences. This role requires discipline, emotional intelligence, and the ability to transform "just a call" into a meaningful conversation. The ideal candidate masters the phone, thinks strategically, and turns every interaction into a potential opportunity.

Prospecting and Analysis

• Build and prioritize contact lists based on our Ideal Customer Profile (ICP).
  
• Personalize messaging based on industry, job role, and specific context.
  

Outbound Execution

• Conduct a high volume of cold calls with a focus on quality and effectiveness.
  
• Manage multi-channel prospecting sequences, including calls and emails.
  

CRM Management and Reporting

• Maintain accurate records of all prospect interactions.
  
• Log clear notes, define next steps, and update pipeline statuses.
  
• Measure and optimize conversion rates across the sales funnel.
  

Messaging, Pitching, and Objection Handling

• Clearly communicate the company's value proposition, focusing on benefits and results.
  
• Resolve common objections (price, timing, current providers) with empathy and data.
  
• Adjust the pitch according to the prospect’s profile and sense of urgency.
  

Cross-departmental Collaboration

• Share market insights and real-world customer needs with the Product team.
  
• Provide feedback to the Sales team regarding patterns, conversion rates, and trends.
  

• Resilience and a high tolerance for rejection.
  
• Active listening to identify genuine needs.
  
• Clear and persuasive communication.
  
• Emotional intelligence to adapt messaging in real time.
  
• Curiosity and the ability to ask deep, insightful questions.
  
• Time management and account prioritization.
  
• A growth mindset and openness to feedback.
  
• Professional persistence with strategic follow-up