Scheduler

A Scheduler (or Appointment Coordinator) is responsible for coordinating appointments
for employees, caregivers, clients, patients, or custodial staff. This role requires a detail-oriented and organized individual with excellent communication skills, capable of
managing multiple tasks simultaneously and ensuring efficient time management.

Key Responsibilities
• Answer inbound calls and make outbound calls in a professional and friendly
manner.
• Maintain ongoing communication with associates and clients to evaluate service
quality.
• Act as a liaison between associates and the Office Manager.
• Manage and maintain the interview and meeting schedule, ensuring timely
confirmations.
• Coordinate interview logistics (room bookings, virtual meetings, materials).

Skills and Competencies
Hard Skills
• Excellent written and verbal communication skills in English (≥ 90%).
• Proficiency in scheduling software and Microsoft Office Suite.
• High attention to detail and accuracy.
• Ability to handle confidential information professionally.