Scheduler

The Scheduler is responsible for maintaining the client and caregiver relationship and ultimately helps provide a

“best in home care” experience for clients and employees. Plays the integral role in interfacing with caregiver

staff in ensuring the proper caregiver and client match.

ESSENTIAL FUNCTIONS

VERBAL COMMUNICATION

• Answers telephone, and takes inquiries or messages in an upbeat, professional manner.

• Communicates continually with associates and clients to evaluate service.

• Serves as liaison between associates and the Owner

CUSTOMER FOCUS

• Responds promptly and courteously to all clients’ calls.

• Receives referrals and inquiries on the programs of this company.

EDUCATION / SKILLS / ABILITIES / AVAILABILITY

• Basic office and computer skills and organizational abilities. Excellent interpersonal relations abilities.

Excellent telephone skills.

• Be dependable and role model of excellent work ethic.