Security Officer

As our Security Officer, you will:

• Maintain a safe and secure environment for guests, staff and visitors.

• Respond promptly and professionally to security incidents and emergencies.

• Complete clear, accurate and timely incident reports.

• Control access to restricted areas and sensitive locations.

• Conduct scheduled security patrols across the property and identify potential risks.

• Monitor CCTV and identify, investigate and report suspicious or unusual activity.

• Maintain proper control and accountability of master, emergency and restricted area keys.

• Safeguard hotel property, equipment and guest belongings.

• Ensure lost and found items are properly handled, recorded and secured.

• Support the effective response to fire, medical, evacuation and other emergencies.

• Identify and promptly report safety and security hazards.

• Monitor parking areas, loading zones and vehicle movements.

• Ensure visitors, contractors and service providers comply with hotel access procedures.

• Monitor staff adherence to established hotel security procedures.

• Work closely with Front Office, Food & Beverage, Housekeeping, Engineering, Finance and other departments to maintain a secure operating environment.

• Protect sensitive guest, staff and hotel information.

• Provide clear and accurate security handovers between shifts.

• Ensure security equipment is operational and promptly report defects.

• Report to work on time and remain alert, attentive and ready throughout the shift.

• Participate actively in security, emergency response and guest service training.

Technical security knowledge is important. How you think and behave is equally important to us.

INQUISITIVE

You are naturally observant. You question assumptions, investigate irregularities and actively seek information before reaching conclusions.

RESOURCEFUL

You think on your feet and find practical solutions, even when resources, information or time are limited.

EFFICIENT

You work systematically, prioritise effectively and respond with pace without compromising standards or attention to detail.

DETERMINED

You take ownership. You follow issues through, maintain focus under pressure and do not leave important matters unresolved.

EXPRESSIVE

You communicate confidently and respectfully. You bring warmth and personality to the role while knowing when discretion and firmness are required.