Senior Business Analyst: Business Banking Risk

Job Summary

Reporting to the Head of Business Banking Change Risk, the Senior Business Analyst will play a pivotal role in driving the transformation, digitization, and automation of the Business Banking Credit Value Chain. The role will be responsible for translating strategic business objectives into technology-enabled solutions that improve operational efficiency, strengthen risk management practices, enhance customer experience, and support the end-to-end credit origination, assessment, sanctioning, fulfilment, and monitoring processes.

Job Description

Work closely with business stakeholders, credit teams, technology partners, vendors, and change delivery teams to:

• Identify opportunities for process optimization
• Define and document business requirements
• Assess impacts across systems, processes, and operating models
• Support the successful delivery of strategic change initiatives

Provide end-to-end business analysis support across:

• Requirements elicitation and analysis
• Solution design and development support
• Stakeholder engagement and management
• Testing coordination and execution
• Implementation and change support
• Training and knowledge transfer
• Operational readiness activities
• Post-implementation support and continuous improvement

Drive initiatives focused on:

• Core credit platforms
• Workflow automation
• Credit decisioning processes
• Risk assessment and management processes
• Banking systems supporting the Business Banking Credit ecosystem

Demonstrate substantial banking industry experience, including:

• Strong exposure to Business Banking
• Deep understanding of the end-to-end credit lifecycle
• Experience within credit risk, credit operations, credit systems, or lending environments

Effectively engage and influence stakeholders by:

• Building relationships with senior business and technology leaders
• Leading complex requirements gathering workshops
• Driving delivery across cross-functional teams
• Influencing key business and technology decisions
• Operating successfully within a fast-paced and evolving change environment

Qualifications and Experience

• Bachelor’s Degree (Business, IT, Finance, or related) – essential
• Postgraduate qualification or BA certification (e.g. CBAP, Agile, Lean Six Sigma) – advantageous
• 7–10+ years’ Business Analysis experience (in Business Banking non-negotiable)
• Experience supporting large-scale automation and digital transformation initiatives within a banking environment will be highly advantageous
• Demonstrable experience working within a credit environment is advantageous
• Strong experience in business process transformation, requirements management, system implementation, testing, stakeholder engagement, and change delivery
• Bachelor’s Degrees and Advanced Diplomas in Physical, Mathematical, Computer and Life Sciences (Required)