Senior Learning Experience Designer

The Senior Learning Experience Designer manages a team of Learning Experience Designers, oversees the creation of high-quality curricula, and ensures all programs align with our learning principles and strategic goals. You will act as both a coach and a project manager: guiding the design team, setting up workflows, ensuring timely delivery, and maintaining quality. You’ll collaborate with subject matter experts, industry partners, and internal teams to develop innovative programs in fast-growing fields, ensuring they are scalable, practical, and impactful.

• Program & Curriculum Development
  

  • Oversee the design of new programs, ensuring learning experiences are practical, scalable, and industry-relevant.
    
  • Ensure curricula and assessments embody our learning design principles and align with the desired competencies.
    
  • Collaborate with industry subject matter experts and institutions to co-create cutting-edge program content.
    

  Team Leadership & Project Management
  

  • Lead and coach Learning Experience Designers, providing feedback and professional development in instructional design, media integration, and data-informed storytelling.
    
  • Manage design workflows, sprints, and retrospectives to ensure smooth delivery.
    
  • Oversee staffing allocations, project plans, and delivery calendars.
    
  • Establish strong review processes for content quality, accessibility, and pedagogical rigour.
    
  • Contribute to internal learning initiatives and workshops that strengthen the learning design function organisation-wide.
    

  Quality & Innovation
  

  • Ensure alignment with codified learning principles and institutional standards.
    
  • Incorporate learner, facilitator, and partner feedback into design iterations.
    
  • Experiment with new tools, technologies, and media formats (including AI) to enhance learner engagement and outcomes.
    
  • Drive a culture of innovation and continuous improvement across the design team.
    
  • Codify best practices, frameworks, and tools into playbooks and templates that enable consistent, high-quality design across programs.
    

  Data & Insights
  

  • Use learner performance data, completion metrics, and feedback to iteratively improve course design and delivery.
    
  • Develop dashboards or reporting frameworks in partnership with the data team to track learning effectiveness, engagement, and assessment validity.
    
  • Advocate for evidence-based decision-making in program and content iterations.
    

• Experience
  

  • Proven track record in instructional design, learning experience design, or curriculum development.
    

    Experience leading teams of designers or educators, with strong coaching and mentorship abilities.
    

  • Demonstrated experience managing large-scale program development projects.
    
  • Experience working with or integrating AI-powered learning or assessment tools.
    
  • Beneficial: exposure to creative industries, digital media, or emerging technology fields.
    
  • Beneficial: Prior experience working in accredited or competency-based education programs is a plus.
    

  Skills
  

  • Expertise in instructional design methods, curriculum frameworks, and learner-centred design.
    
  • Strong systems thinking and ability to design learning experiences that balance pedagogy, technology, and operations.
    
  • Strong project management skills (e.g., sprint planning, retrospectives, pipeline tracking).
    
  • Excellent communication and collaboration skills for working with SMEs, partners, and cross-functional teams.
    
  • Ability to translate research and feedback into actionable program improvements.
    
  • Passion for innovation in learning, with comfort navigating ambiguity and complexity.
    
  • Familiarity with authoring tools (e.g. H5P) and learning management systems.
    
  • Strong storytelling, writing, and editing skills for creating engaging learning narratives.