Supervisor – Business Transformation Office (BTO), LMT &MST

Requirements

• A Bachelor’s degree in Business Management, Project Management, Finance, Computer Science, Information Technology, Social sciences or related field.
  
• Minimum of 3 years work experience in a similar role.
  
• Membership to a relevant professional body.
  

• Review the “as is” business processes and identify areas for improvement and change.
  
• Gather and document detailed specifications and business requirements for business system changes.
  
• Conduct user acceptance tests of solutions/releases with other business users for the relevant assigned components.
  
• Review “to be” processes associated with new enhancements.
  
• Proactively communicate and collaborate with internal & external stakeholders to analyse information needs and functional requirements.
  
• Work with ICT and ensure DTD’s business process requirements are met by new systems and propose alternatives if required.
  
• Document reported system defects, and escalate for review and respond to emails on system related queries.