Agriculture + 2 more
Description
Education
• Master's Degree in Animal Nutrition, Veterinary Medicine, Agricultural Engineering, Animal Science, or a related discipline.
• A PhD qualification would be considered advantageous.
Experience
• Minimum of 5 years of progressive experience within animal nutrition, technical services, livestock production, or related fields.
• Demonstrated experience working directly with customers in a technical advisory or field service capacity.
• Experience in feed manufacturing, premix production, feed formulation, or nutritional consulting is highly desirable.
• Multi-species experience across poultry, ruminants, swine, and/or aquaculture is preferred.
Technical Knowledge
• Advanced understanding of animal nutrition and health.
• Strong feed formulation and feed ingredient knowledge.
• Livestock production systems and farm management expertise.
• Technical service delivery and product application.
• Feed additive, premix, and specialty nutrition solutions.
• Raw material evaluation, quality management, and regulatory compliance.
• Research methodologies, field trials, and innovation processes.
• Commercial and market awareness within the animal nutrition industry.
Responsibilities
Customer Technical Support
• Serve as the primary technical contact for customers across B2B and B2F market segments.
• Identify customer challenges and opportunities, leveraging the company's products, services, and technical expertise to deliver effective solutions.
• Conduct farm, feed mill, and production audits to assess operational efficiency, nutritional performance, and management practices.
• Evaluate feed formulation strategies, production performance metrics, and animal health indicators to identify areas for improvement.
• Provide technical recommendations, troubleshooting support, and practical solutions to optimize productivity and profitability.
• Deliver technical training programs and workshops for customers, distributors, consultants, and internal teams.
• Support customers through on-farm visits and technical service activities to enhance animal health, welfare, nutrition, and production outcomes.
Business Development & Commercial Support
• Partner with commercial teams to support business growth through technical engagement and customer relationship development.
• Present and position feed additives, premixes, concentrates, specialty products, and complete feed solutions to customers and industry stakeholders.
• Support the design, execution, and evaluation of product trials and validation studies.
• Provide technical guidance on premix formulation, product optimization, and application strategies.
• Investigate and resolve technical challenges encountered by customers, contributing to long-term customer retention and satisfaction.
• Translate technical benefits into practical and commercially relevant customer solutions.
Innovation & Product Development
• Monitor industry trends, emerging technologies, and market developments within the animal nutrition sector.
• Collaborate with R&D, formulation, quality, marketing, and sales teams to identify opportunities for product innovation and portfolio enhancement.
• Participate in the development and evaluation of new products, formulations, and nutritional solutions.
• Lead or support field trials, technical demonstrations, and research initiatives.
• Conduct competitor assessments and market analyses to identify gaps and opportunities.
• Contribute to the development of technical content, training materials, and customer-facing resources.
Cross-Functional Collaboration
• Work closely with regional and global technical teams to ensure alignment on product positioning, technical messaging, and customer support strategies.
• Support quality assurance and regulatory compliance initiatives.
• Contribute technical expertise to internal projects, product launches, and strategic growth initiatives.
• Foster strong collaboration across technical, commercial, operations, and supply chain teams.
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