Volunteer Community Health Assistant (CHA)

Required Qualifications and Experience

Education:

• Diploma in Community Health, Public Health, Environmental Health, or a related field.
  
• Registered with a recognized regulatory body.
  

Experience and Competencies:

• Minimum of 2 years’ experience in community health or public health.
  
• Experience working with or supporting the MOH in implementing the Kenya Community Health Strategy and Community Health Policy is a MUST have.
  
• Ability to design community engagement and BCC strategies to foster positive change and sustainable impact in the community.
  
• very good understanding of how the MOH and county health department’s function.
  
• Excellent communication (oral and written) and interpersonal skills.
  
• Strong team player with cultural sensitivity and adaptability to challenging environments.
  
• Previous experience working in low-resource or refugee settings is an advantage.
  

Key Responsibilities

Service Delivery and Health Promotion

• Provide basic health services including immunization, health education, and management of common illnesses such as diarrhea and malaria.
  
• Support maternal and child health, including promoting antenatal/postnatal care and breastfeeding.
  
• Educate communities on healthy behaviors, including hygiene, sanitation, nutrition, and water safety.
  
• Conduct household visits for health education, surveillance, and disease prevention.
  
• Facilitate community dialogue days, action days, and health campaigns.
  
• Promote the uptake of preventive health services such as family planning and safe water use.
  

Community Mobilization and Engagement

• Work with Community Health Committees (CHCs), CHPs, and other stakeholders to implement health strategies and work plans.
  
• Strengthen community participation in health programs and support referrals between communities and health facilities.
  
• Collaborate with local leaders, NGOs, and MOH structures to enhance health outcomes.
  
• Conduct routine follow-ups of patients defaulting on immunization, HIV, nutrition, and chronic illness services.
  

Supervision and Capacity Building

• Oversee and support the performance of CHPs, ensuring clear roles and household assignments.
  
• Organize and conduct training, mentorship, and on-the-job support for CHPs.
  
• Develop training curricula and contribute to training manuals in collaboration with the CHP team.
  
• Ensure annual training and biannual supervision of CHPs is carried out effectively.
  

Data Management and Reporting

• Maintain accurate records of services delivered at the community level.
  
• Ensure timely and accurate data collection, compilation, and reporting using MOH tools and digital platforms.
  
• Analyze and utilize data for performance monitoring and decision-making.
  
• Submit regular reports to the health facility and relevant stakeholders.
  

Program Implementation and Coordination

• Support the rollout and implementation of the national community health strategy.
  
• Coordinate implementation of community health action plans and participate in program reviews and health surveys.
  
• Attend facility-level meetings and provide guidance on community health issues.
  
• Participate in camp-wide health surveys and intersectoral coordination meetings.
  

Other Duties

• Undertake any other duties as assigned by the Health Manager or Program Manager to support health programming.