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Black Pen Recruitment

Loan Recovery Officer

Benin City, Nigeria

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Sundry Foods Limited

Unit Accountant - Benin

Benin City, Nigeria

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Benin City

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Closing: Jul 7, 2022

6 days remaining

Published: Jun 28, 2022 (3 days ago)

Job Requirements

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Job Summary

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Job Description

  • Our client is looking to hire a talented Loan Recovery Officer (Fintech/Lending) to join their team.
  • Their team consists of innovators and builders with domain expertise in the lending space.
  • They share a determination to continue leveraging data driven approaches to problem solving by building products that the market needs and API integrations that drive value across the board.

Key Responsibilities

  • Handle recovery jobs assigned by visiting defaulters in their physical locations and convincing defaulting borrowers to make payments in line with their loan agreement
  • Ability to investigate customer reasons/excuses to verify accuracy and gather evidence.
  • Collaborate effectively with our internal teams and external collection agencies.
  • Ability to follow up on pending payment agreements with default clients and reach negotiated agreements with them.
  • Identify challenges in your own portfolio and discuss them with your manager and leadership, for a concerted effort toward debt recovery.
  • Analyze the portfolio to identify risky segments, and determine the trends/root causes of default.
  • Preparation of reports, providing insights based on data analysis and identification of patterns within your assigned customer portfolio
  • Regularly review the communication in use in order to achieve efficiency and effectiveness.


Responsibilities

Job Description

  • Our client is looking to hire a talented Loan Recovery Officer (Fintech/Lending) to join their team.
  • Their team consists of innovators and builders with domain expertise in the lending space.
  • They share a determination to continue leveraging data driven approaches to problem solving by building products that the market needs and API integrations that drive value across the board.

Key Responsibilities

  • Handle recovery jobs assigned by visiting defaulters in their physical locations and convincing defaulting borrowers to make payments in line with their loan agreement
  • Ability to investigate customer reasons/excuses to verify accuracy and gather evidence.
  • Collaborate effectively with our internal teams and external collection agencies.
  • Ability to follow up on pending payment agreements with default clients and reach negotiated agreements with them.
  • Identify challenges in your own portfolio and discuss them with your manager and leadership, for a concerted effort toward debt recovery.
  • Analyze the portfolio to identify risky segments, and determine the trends/root causes of default.
  • Preparation of reports, providing insights based on data analysis and identification of patterns within your assigned customer portfolio
  • Regularly review the communication in use in order to achieve efficiency and effectiveness.


Requirements

  • A University Degree from any related field is preferred.
  • 3+ years of experience in banking or microfinance operations directly dealing with delinquent clients and other problem-solving situations.
  • Apt in negotiating and persuading
  • Ability to adapt to new challenges in a dynamic and fast-paced environment while managing multiple projects
  • Excellent collaborator with internal teams
  • Excellent great communication skills, both oral and written, and reporting
  • Good grammar, spelling, and punctuation
  • Proficiency in Excel
  • Must have completed the mandatory NYSC program or have an exemption letter.


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