Published
Last 1 week
Last 30 days
Latest 24 hours
Profession
Industry
Published
Profession
Industry
Seniority
Jobs and Vacancies in Owerri, Nigeria
8
jobs
Moniepoint Incorporated
Customer Success Representative - Imo
Owerri, Nigeria
Ciuci Consulting Ltd
Pharmacy Technician - Owerri
Owerri, Nigeria
Ciuci Consulting Ltd
Facility Manager - Imo
Owerri, Nigeria
Ciuci Consulting Ltd
Business Development Executive - Imo
Owerri, Nigeria
Ciuci Consulting Ltd
Billing Officer
Owerri, Nigeria
Ciuci Consulting Ltd
Nursing Assistants
Owerri, Nigeria
Ciuci Consulting Ltd
Medical Lab Scientist
Owerri, Nigeria
Ciuci Consulting Ltd
Pharmacist
Owerri, Nigeria
Allen Professional Services
CLOSEDHuman Resources Officer
Owerri, Nigeria
Get personalised job alerts directly to your inbox!
Allen Professional Services
CLOSEDHuman Resources Manager
Owerri, Nigeria
Closing: Dec 17, 2023
8 days remainingPublished: Nov 24, 2023 (15 days ago)
Job Requirements
Education:
Work experience:
Language skills:
Job Summary
Contract Type:
Sign up to view job details.
Qualifications
- Proven customer support experience or experience as a Client Service Representative
- Strong phone contact handling skills and active listening
- Familiarity with CRM systems and practices
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively
- Must be resident in Abia State, Nigeria.
Responsibilities
Qualifications
- Proven customer support experience or experience as a Client Service Representative
- Strong phone contact handling skills and active listening
- Familiarity with CRM systems and practices
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively
- Must be resident in Abia State, Nigeria.
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
Applications submitted via Fuzu have 32% higher chance of getting shortlisted.