Jobs and Vacancies in Owerri, Nigeria

8

jobs

Moniepoint Incorporated

Customer Success Representative - Imo

Owerri, Nigeria

Ciuci Consulting Ltd

Pharmacy Technician - Owerri

Owerri, Nigeria

Ciuci Consulting Ltd

Facility Manager - Imo

Owerri, Nigeria

Ciuci Consulting Ltd

Business Development Executive - Imo

Owerri, Nigeria

Ciuci Consulting Ltd

Billing Officer

Owerri, Nigeria

Ciuci Consulting Ltd

Nursing Assistants

Owerri, Nigeria

Ciuci Consulting Ltd

Medical Lab Scientist

Owerri, Nigeria

Ciuci Consulting Ltd

Pharmacist

Owerri, Nigeria

Allen Professional Services

CLOSED

Human Resources Officer

Owerri, Nigeria

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Allen Professional Services

CLOSED

Human Resources Manager

Owerri, Nigeria

Customer Success Representative - Imo

Closing: Dec 17, 2023

8 days remaining

Published: Nov 24, 2023 (15 days ago)

Job Requirements

Education:

Work experience:

Language skills:

Job Summary

Contract Type:

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Qualifications

  • Proven customer support experience or experience as a Client Service Representative
  • Strong phone contact handling skills and active listening
  • Familiarity with CRM systems and practices
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively
  • Must be resident in Abia State, Nigeria.
Responsibilities

Qualifications

  • Proven customer support experience or experience as a Client Service Representative
  • Strong phone contact handling skills and active listening
  • Familiarity with CRM systems and practices
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively
  • Must be resident in Abia State, Nigeria.
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers

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