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Entry and Basic-level Business, strategic management jobs in Lagos, Nigeria

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Flutterwave

Analyst, Retail Operations

Lagos, Nigeria

11 days remaining

21 Search Limited

Associate, Business Development (Cybersecurity & Data Security Services)

Lagos, Nigeria

4 days remaining

Reliance Health

Senior Corporate Retention Associate (Retail)

Lagos, Nigeria

3 days remaining

Chemonics International

CLOSED

Finance Associate

Lagos, Nigeria

Closed 26 days ago

Infinion Technologies

CLOSED

Project Manager

Lagos, Nigeria

Closed 11 days ago

Fadac Resources and Services

CLOSED

Senior Sales Manager

Lagos, Nigeria

Closed 1 day ago

Konga Nigeria

CLOSED

Bulks Operations Executive

Lagos, Nigeria

Closed 1 day ago

British Council

CLOSED

Insights Officer - Consultant

Lagos, Nigeria

Closed 3 days ago

PalmPay

CLOSED

Admin Officer (Chinese - Speaking)

Lagos, Nigeria

Closed 22 days ago

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Princeps Holdings Limited

CLOSED

Loan Processing Intern

Lagos, Nigeria

Closed 19 days ago

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Fuzu

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Analyst, Retail Operations

Closing: May 30, 2024

11 days remaining

Published: May 15, 2024 (4 days ago)

Job Requirements

Education:

Work experience:

Language skills:

Job Summary

Contract Type:

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Required Competency and Skillset to be a Waver

  • Bachelor's Degree in a relevant field
  • Minimum of 1 year experience in Fintech Operations
  • Proficient knowledge of Microsoft suite and experience in account/wallet reconciliation
  • Knowledge of dispute management and relevant operational procedures and regulations
  • Understanding of the payment space, regulations, payment methods and relevant experience in Fintech operations
  • Open-mindedness with improved probing skills
  • Experienced in process improvement, complaint resolution and stakeholder's engagement
  • Remittance experience is a nice to have
  • Experience in working in a cross-functional team.
Responsibilities

Required Competency and Skillset to be a Waver

  • Bachelor's Degree in a relevant field
  • Minimum of 1 year experience in Fintech Operations
  • Proficient knowledge of Microsoft suite and experience in account/wallet reconciliation
  • Knowledge of dispute management and relevant operational procedures and regulations
  • Understanding of the payment space, regulations, payment methods and relevant experience in Fintech operations
  • Open-mindedness with improved probing skills
  • Experienced in process improvement, complaint resolution and stakeholder's engagement
  • Remittance experience is a nice to have
  • Experience in working in a cross-functional team.


  • Reconciliations: The reconciliation will cover settlement, refund, as well as payout (Wallet)
  • Dispute Management: Processing of chargeback and refund requests within the SLA whilst focus on process improvement on any operational gaps noticed
  • Complaint Resolution: Will be responsible for resolving customer's complaints through dedicated channels
  • Treasury: Will be responsible for monitoring and ensuring sufficient wallet liquidity on all wallets
  • Transaction Review: Reviewing of transactions on status other than successful, approval of retried transfers
  • Stakeholders Engagement: Will be point of contact for both internal and external stakeholders on issues related to Send
  • Documentation: The candidate will contribute in documentation of processes and Business Required Documents (BRDs)
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Business, strategic management jobs

Finance & FinTech industry jobs

Entry and Basic-level jobs

Jobs in Lagos

Jobs in Nigeria

Business, strategic management jobs in Lagos

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