Published
Last 1 week
Last 30 days
Latest 24 hours
Profession
Seniority
Published
Profession
Industry
Seniority
Entry and Basic-level Communications, media, radio, tv Jobs in Nigeria
7
jobs
Wave NG
Customer Service Personnel (Restaurant)
Lagos, Nigeria
Nairametrics
Financial Analyst (Capital Market Research And Writing)
Lagos, Nigeria
Wave NG
Waitress, Club Cafe
Lagos, Nigeria
Wave NG
Assistant Chef
Lagos, Nigeria
Nairametrics
Client Service Lead
Lagos, Nigeria
Wave NG
Waitress, Club Cafe
Lagos, Nigeria
Wave NG
Assistant Chef
Lagos, Nigeria
Wave NG
CLOSEDPrimary School Teacher
Lagos, Nigeria
Wave NG
CLOSEDStorekeeper / Packing Officer
Lagos, Nigeria
Get personalised job alerts directly to your inbox!
Wave NG
CLOSEDCertified School Directress
Lagos, Nigeria
Closing: Apr 27, 2024
10 days remainingPublished: Apr 12, 2024 (6 days ago)
Job Requirements
Education:
Work experience:
Language skills:
Job Summary
Contract Type:
Sign up to view job details.
Requirements
- High School Diploma or equivalent.
- Proven customer support experience or experience as a client service representative.
- Strong phone contact handling skills and active listening.
- Excellent communication and presentation skills.
- Ability to multitask, prioritize, and manage time effectively.
- Customer orientation and ability to adapt/respond to different types of characters.
- Ability to work in a team environment.
Responsibilities
Requirements
- High School Diploma or equivalent.
- Proven customer support experience or experience as a client service representative.
- Strong phone contact handling skills and active listening.
- Excellent communication and presentation skills.
- Ability to multitask, prioritize, and manage time effectively.
- Customer orientation and ability to adapt/respond to different types of characters.
- Ability to work in a team environment.
Job Description
- Our client is seeking a friendly and customer-focused Customer Service Representative to join our team.
- This person will be responsible for providing exceptional customer service to our clients and assisting them with their inquiries and concerns.
- The ideal candidate must have excellent communication skills and a positive attitude.
Duties
- Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
- Identify and assess customers’ needs to achieve satisfaction.
- Provide accurate, valid, and complete information to customers.
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
- Keep records of customer interactions, transactions, comments, and complaints.
- Process orders, forms, applications, and requests.
- Communicate and coordinate with internal departments as needed.
- Ensure customer satisfaction and provide professional customer support.
Applications submitted via Fuzu have 32% higher chance of getting shortlisted.