What You'll Bring

• 4–7+ years of experience in operations, process engineering, or similar roles.
  
• Proven track record leading continuous improvement initiatives (Lean, Six Sigma, or equivalent methodologies).
  
• Strong execution skills and ability to drive change in live operational environments.
  
• Experience working closely with field teams or in on-the-ground operational settings.
  
• Solid analytical skills and comfort working with data (basic SQL or similar tools is a plus).
  
• Strong problem-solving and structured thinking capabilities.
  
• Ability to operate independently and manage multiple initiatives in parallel.
  
• Excellent stakeholder management; able to influence without authority.
  
• Pragmatism, resilience, and a strong sense of ownership in high-ambiguity environments.
  

Operational Process Improvement

• Lead end-to-end continuous improvement initiatives (problem identification → root cause analysis → solution design → implementation → impact tracking).
  
• Identify inefficiencies and performance gaps across operational workflows.
  
• Conduct structured root cause analysis and implement corrective and preventive actions.
  

Execution & Field Engagement

• Partner with in-country Operations teams to implement process changes and drive adoption.
  
• Conduct field visits and on-site assessments to understand operational realities and identify improvement opportunities.
  
• Act as the bridge between Global teams and field operations, ensuring solutions are practical, durable and effective in real-world environments.
  

Data-Driven Performance Management

• Partner with the Data Team to define success metrics and track the impact.
  
• Use data to prioritize initiatives and validate improvements.
  
• Collaborate with Data Analysts for deeper analysis when needed, while maintaining autonomy in day-to-day execution.
  

Scalability & Capacity Planning

• Support capacity planning initiatives across regions.
  
• Design scalable processes that can be replicated across operational sites.