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Choice Talents NG

IT Officer - Akwa Ibom

Uyo, Nigeria

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Excellence Community Education Welfare Scheme

CLOSED
IT Assistant - Akwa Ibom

Uyo, Nigeria

Closing: Oct 10, 2022

3 days remaining

Published: Oct 3, 2022 (4 days ago)

Job Requirements

Education:

Work experience:

Language skills:

Job Summary

Contract Type:

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Requirements

  • HND / BSC in Computer Science
  • Minimum of 2 years experience in a similar role
  • Ability to understand and explain complex concepts in a clear, simple manner to customers
  • Certifications in Microsoft products or other technical certification will be beneficial
  • Excellent organizational and multitasking skills
  • Ability to maintain a calm and polite manner in stressful situations
  • Passion for delivering amazing customer experience
  • Good time management skills and ability to work under pressure.
  • Previous IT Support and customer service experience is a plus
  • Good command of written and verbal English
  • Proficiency in the use of Microsoft office suite.


Responsibilities

Requirements

  • HND / BSC in Computer Science
  • Minimum of 2 years experience in a similar role
  • Ability to understand and explain complex concepts in a clear, simple manner to customers
  • Certifications in Microsoft products or other technical certification will be beneficial
  • Excellent organizational and multitasking skills
  • Ability to maintain a calm and polite manner in stressful situations
  • Passion for delivering amazing customer experience
  • Good time management skills and ability to work under pressure.
  • Previous IT Support and customer service experience is a plus
  • Good command of written and verbal English
  • Proficiency in the use of Microsoft office suite.


Job Description

  • Installation and configuration, repair of computer hardware, software, systems, networks, printers, and scanners and monitoring and maintaining computer systems and networks
  • Network administration and configuration of device management.
  • Ensure all IT assets are accounted for and in good working order at all times.
  • Log and monitor service requests from both internal and external Customers until resolved
  • Onboarding and off-boarding Employees as requested and ensuring new staff has access to the right applications for their job.
  • Provide IT support to internal staff to include hardware, software, and application support
  • Maintain and ensure up to date disaster recovery plan
  • Liaise with 3rd party IT vendors for the support and maintenance of systems.


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