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Seven Up Bottling Company
Customer Service Representative (Igbo)
Lagos
• Nigeria
Companies hiring now
Seven Up Bottling CompanyProfession (Manufacturing, Mid-level)
Accounting, finance, banking, insurance,Agriculture, fishing, forestry, wildlife,Business, strategic management,Customer support, client care,Electrical engineering,Engineering, architecture,Human resources,Information technology, software development, data,Manufacturing, operations, quality,Mechanical engineering,Project, program management,Sales, marketing, promotion,Transportation, logistics, driving,
Industry (Customer support, client care, Mid-level)
Seniority (Customer support, client care, Manufacturing)
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Seven Up Bottling Company
Manufacturing
Description
Requirements
- Bachelor's Degree in Business Administration or relevant field.
- A minimum of 2 years of proven experience in a customer service position in a manufacturing industry or relevant industry
- Must be proficient in Igbo language and fluent in English
- Proficiency in Microsoft Office and customer service software.
- Must be open to working on a shift schedule
- Outstanding written and verbal communication skills.
- Good understanding of management practices and techniques.
- Excellent leadership and interpersonal skills.
Responsibilities
- Answer customer questions about products or services
- Resolve customer problems and complaints in a timely manner
- Provide customer support via various channels
- Escalate complex customer issues to management
- Collect and record customer feedback
- Help to improve the customer experience.
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