Sun King
Area Paygo Phone Supervisor, Ilorin North (Kwara State)
Lagos
• Nigeria
Closed for applications
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First Bank of Nigeria Limited
Team Lead CRM Administration
Lagos,
Abuja
• Nigeria
Closed for applications
Profession
Accounting, finance, banking, insurance,Agriculture, fishing, forestry, wildlife,Business, strategic management,Customer support, client care,Electrical engineering,Information technology, software development, data,Installation, maintenance, repair,Media, communications, languages,Research, academy,Restaurant, hospitality, travel,Sales, marketing, promotion,Transportation, logistics, driving,
Industry (Customer support, client care)
Seniority (Customer support, client care)
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Sun King
Energy + 2 more
Description
You might be a strong candidate if you
- Possess an HND or B.Sc. in a Business or related field, with a minimum of one year of sales experience in the mobile phone or a similar industry.
- Demonstrate strong relationship-building and field execution skills.
- Have a solid understanding of local retail markets (both urban and rural).
- Be digitally literate, with basic knowledge of CRM and inventory management tools.
- Exhibit excellent communication and problem-solving skills.
- Be willing to travel extensively and work in the field.
Responsibilities
1. Agent Acquisition & Development
- Train agents and ensure they are certified (via Litmos)
- Recruit agents, onboard and maintain a healthy number of agents.
2. Sales & Productivity
- Ensure achievement of the monthly phone sales target.
- Maintain consistent productivity levels, including total units sold and the number of active selling agents month over month.
3. Portfolio Collection Performance
- Ensure strong collection performance across all portfolios.
- Minimize the First Payment Default (FPD) rate.
- Reduce product repossessions and ensure proper procedures are followed when repossession is necessary.
4. Agent Engagement & Support
- Ensure agents consistently attend table meetings.
- Confirm that agents maintain adequate phone inventory levels.
- Enforce compliance with inventory management policies.
- Ensure agents adhere to branding guidelines.
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