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About Fuzu

Careers at Fuzu

Senior Support Engineer

SPIE Oil & Gas Services

Lagos,Nigeria

Closing: Jun 20, 2023

12 days remaining

Published: Jun 6, 2023 (2 days ago)

Job Requirements

Education:

Work experience:

Language skills:

Job Summary

Contract Type:

We are looking for a Senior Support Engineer to join its team in Nigeria.
The Senior Support Engineer is the OEM Certified Expert on Data Network Infrastructure DW/JV. With wealth of cognate on the job experience on the equipment operations, maintenance and management.

Expert:

Data, TOIP, Copper & Fiber Cabling, IPTV
Video Conference, Wi-Fi, Switches, Routers, AP's.

Profile

As a Senior Support Engineer the holder of this post must have the following qualifications:

Engineering Degree
Ability to work independently while maintaining good relations with colleagues

Languages:

English mandatory (C-Professional working proficiency)

Candidate Criteria:

Minimum level of experience required - 6 years or more

Required Authorisations:

Medical Fitness Certificate

What Can We Offer You?

We offer a variety of stimulating and evolving experiences: exciting projects, learning from professionals and immersed in international culture.

Responsibilities

We are looking for a Senior Support Engineer to join its team in Nigeria.
The Senior Support Engineer is the OEM Certified Expert on Data Network Infrastructure DW/JV. With wealth of cognate on the job experience on the equipment operations, maintenance and management.

Expert:

Data, TOIP, Copper & Fiber Cabling, IPTV
Video Conference, Wi-Fi, Switches, Routers, AP's.

Profile

As a Senior Support Engineer the holder of this post must have the following qualifications:

Engineering Degree
Ability to work independently while maintaining good relations with colleagues

Languages:

English mandatory (C-Professional working proficiency)

Candidate Criteria:

Minimum level of experience required - 6 years or more

Required Authorisations:

Medical Fitness Certificate

What Can We Offer You?

We offer a variety of stimulating and evolving experiences: exciting projects, learning from professionals and immersed in international culture.

Operations:

Follow up the immediate resolution of critical and challenging system faults
Liaise with OEM for issues bordering on level 3 support on the equipment or network
Ensure compliance to COMPANY’S HSE practices..
Carry out analysis of routine maintenance report with the aim of proactively implementing any recommended corrective action
Implementation of major equipment relocation, equipment installation, network reengineering, reconfiguration and commissioning.
Training and mentoring of the support engineers and technicians within the team
Supervision of the team maintaining homogeneous equipment within the Data equipment and network
Resolution of level 2 and above faults on Data/structure equipment and network within the SLA
Preparation and implementation of routine or preventive maintenance
Updating of network as-built and site engineering documents
Provide periodic statistics on system performance.
Mentoring of Support engineers and Technicians within his team
Installation, configuration and maintenance of Untrust (Internet) systems  including Firewalls.
Installation, configuration and maintenance of data support infrastructure for Industrial networks (including DCS/ICSS/PI systems) in conjunction to FO/Instrument team. Resolution of all incidents related to data support infrastructure for Industrial networks.
Decommissioning of Data, TOIP and VC equipment at all locations
Installation, configuration & maintenance of Wi-Fi APs & devices (regardless of OEM) like Ucopia & Cisco WLAN controllers)
Installation, configuration and maintenance of TOIP Voice Gateways and Gatekeepers (regardless of OEM).
Installation, configuration and maintenance of Message display/CBIS/DMIS systems.
Installation, configuration & maintenance of data multiplexers, data monitoring and management tools (regardless of OEM) like packet shapers, Netflow (Solar winds), Cisco Prime, Cisco TACACS/ACS/ISE etc.
Installation, configuration and maintenance of all Data Infrastructure devices(regardless of OEM), TOIP,CUCM, Cisco IP phones, Analog phones, Modems, IPTV devices, IP CCTV devices, VC devices etc.
Resolution of all incidents related to TOIP devices (regardless of OEM) including CUCM, Voice Gateway routers, Analog VGs, Cisco IP phones,
Routine and Preventive Maintenance of Video Conference (VC) Infrastructure; Daily & Weekly testing and Availability reporting on VC devices
Routine and Preventive Maintenance of TOIP Infrastructure; Daily & Weekly testing and Availability reporting on TOIP device

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