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Fairmoney Nigeria
Key Accounts Manager - Benue
Makurdi, Nigeria
Stanbic IBTC Bank
CLOSEDOfficer, Client Service - Makurdi
Makurdi, Nigeria
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Stanbic IBTC Bank
CLOSEDOfficer, Client Service - Benue
Makurdi, Nigeria
Closing: Sep 28, 2023
4 days remainingPublished: Sep 6, 2023 (18 days ago)
Job Requirements
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Work experience:
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Job Summary
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Requirements
- 3 to 6 years of experience in the Merchant business
- Must have an android phone.
- Ability to self-motivate and manage self.
- Good communication and interpersonal skills.
- Customer orientation and ability to adapt/respond to different characters.
Benefits
- Private Health Insurance
- Performance Bonus
- Pension Plan
- Training & Development.
Responsibilities
Requirements
- 3 to 6 years of experience in the Merchant business
- Must have an android phone.
- Ability to self-motivate and manage self.
- Good communication and interpersonal skills.
- Customer orientation and ability to adapt/respond to different characters.
Benefits
- Private Health Insurance
- Performance Bonus
- Pension Plan
- Training & Development.
- He/She will be responsible for driving the business of Merchant acquiring in the different merchant sectors (Supermarket, Pharmacies, Filling Stations, Eateries & Restaurants, Lounge and Bar and Hotels) and developing & deploring strategies to increase sales revenue.
- Engaging with portfolio of merchants to introduce them to our products.
- Onboard and retain the merchants and nurture those key relationships over time.
- Being able to help the merchant resolve issues / complaints on the spot or escalate to customer support when necessary.
- Coordinating pre-sales and post-sales follow up
- Hit target quotas for set KPIs (Transaction value, volume, and revenue).
- To achieve their daily, weekly, and monthly target of transactions
- To reactivate the inactive accounts by calling, and visiting them
- Monitoring market trends and providing regular competitor feedback
- Have a good understanding of the business's products or services and be able to advise others about them
- Follow up with Merchants and ensure active and inactive merchants are visited and if need be, mobilize retrieval of POS from inactive business partners.
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