Education and Experience Requirements

• First degree in Economics, Business Administration, Actuarial science or any related discipline
  
• Data Analytics skills required.
  
• Good written and spoken English
  

• Experience working in a medium organization:
  
• Reporting, sales/marketing or related function
  
• Experience using Data Mining Tools
  
• Telecoms experience would be an added advantage.
  

• Develop regional sales forecasts based on subscription growth, churn rates, and revenue per user (ARPU).
  
• Monitor sales performance against revenue performance and identifying gaps and opportunities.
  
• Analyze site profitability by customer and ARPU segmentation.
  
• Evaluate cost structures associated with sales campaigns, and customer acquisition.
  
• Track and monitor GC to MoMo wallet conversion ratio
  
• Track and analyze variances in regional sales scheme and suggest corrective actions.
  
• Evaluate Devices performance productivity against target for trade partners and CCR’s in the retail space
  
• Collaborate with regional cross functional teams for shared goals execution and strategic initiatives deployment.
  
• Design and maintain dashboards for tracking sales performance metrics such as gross additions, churn, and ARPU.
  
• Conduct root cause analysis for underperforming team members/sales areas and propose solutions.
  
• Track RD’s performance across KPI’s.
  
• Generate, Collect, analyze and interpret a wide variety of revenue data to develop daily/weekly /monthly reports/dashboards for the team (SR, SL, RD’s etc) for business reviews.
  
• Monitor customer satisfaction (NPS, CSAT) and propose initiatives to address pain points.
  
• Assess the effectiveness of regional promotional campaigns in driving subscriber growth.