• Preferred: Bachelor’s/PharmD in Pharmacy.
• Full professional proficiency in spoken and written English
• 1+ years of practical experience in a laboratory setting, manufacturing plant, hospital, or clinic
• Passionate about making sure that each component of our supply chain and order processing is handled perfectly

Customer Service & Order Fulfillment:

• You will be the first line when it comes to fielding orders from customers & ensuring they have high-quality & excellent experience.
• Responding to calls from customers and collaborating with other members to process their orders.
• Product Handling: Manage & prepare packages to be delivered via drone to the hospitals and clinics to ensure quality & speed of delivery.

Inventory & Warehouse Management:

• Leading the Storage and management of health care commodities at the distribution center with tasks including but not limited to, forecasting of commodities, management of requisition, engagement of suppliers, and documentation.
• Leading the Storage and management of operations consumables inventory and ensuring that operations teams have the right quantity of consumables at all times.

Quality Management and Safety

• Working with a team to perform daily quality control, self-audits, and performing actions that comply with the Quality Management System.
• Adhering to all standard operating procedures and ensuring that operations are being executed under the prescribed safety standards.

Stakeholder Management

• Ensuring Operational continuity by engaging effectively with operational stakeholders with the sole purpose of building effective relationships that lead to positive operational outcomes.
• Gathering regular feedback from stakeholders and escalating issues for quick resolution.

Continuous Improvement

• Self: Adhering to all training and development requests aimed at setting you on a defined growth path by improving your skill set.
• Operations: Building a culture of continuous improvement by consistently developing new and more efficient ways of executing operations at scale.

Program or Project Management

• Ensuring that all projects assigned to you have been completed on time, with the best quality outcomes achieved.
• Collaborating effectively with other cross-functional teams on various operations-related issues or projects.