MTN Nigeria
Telecommunications
Description
Education and Experience Requirements
First degree in any related discipline
Fluent in English
Experience:
3 – 7 years of experience in an area of specialization; with experience with working with others.
- Experience working in a medium organization
Responsibilities
- Industrial Relations (IR)
- Serve as primary liaison with trade unions and employee representatives.
- Support negotiation of Collective Bargaining Agreements (CBAs).
- Participate in collective bargaining meetings and dispute resolution sessions.
- Interpret and implement agreed CBA provisions.
- Monitor compliance with labour regulations and industrial agreements.
- Serve as primary liaison with trade unions and employee representatives.
- Employee Relations (ER)
- Facilitates MTNN Value Champion (VC) governance and engagement by tracking monthly regional engagement sessions in line with the VC charter and frameworks.
- Advise management on disciplinary procedures, grievance handling, and workplace investigations.
- Support investigations into misconduct, harassment, bullying, and policy violations.
- Facilitates MTNN Value Champion (VC) governance and engagement by tracking monthly regional engagement sessions in line with the VC charter and frameworks.
- Compliance & Risk Management
- Ensure compliance with Nigerian labour laws including, Labour Act, Trade Unions Act etc. as well as other relevant case law and Industrial Court precedents.
- Review and update HR policies to align with evolving regulations.
- Conduct internal audits on employee relations compliance.
- Ensure compliance with Nigerian labour laws including, Labour Act, Trade Unions Act etc. as well as other relevant case law and Industrial Court precedents.
- Conflict Resolution & Workplace Mediation
- Provide advisory support in mediation of disputes between employees and management.
- Facilitate resolution of team-level conflicts before escalation.
- Provide advisory support during restructuring, redundancy, or role changes.
- Provide advisory support in mediation of disputes between employees and management.
- Advisory to Leadership
- Provide strategic advice to business leaders on workforce risk exposure.
- Prepare ER/IR dashboards and reports for executive review.
- Identify early warning signals of employee dissatisfaction or union agitation.
- Provide strategic advice to business leaders on workforce risk exposure.
- Documentation & Reporting
- Maintain accurate records of; disciplinary cases, grievances, union engagements, industrial disputes etc.
- Prepare reports for regulatory bodies when required.
- Develop trend analysis reports for HR leadership.
- Maintain accurate records of; disciplinary cases, grievances, union engagements, industrial disputes etc.
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