MTN Nigeria

Telecommunications

Advisor - Employee and Industrial Relations

Job details

Contract Type

Description

Education and Experience Requirements

  • First degree in any related discipline

  • Fluent in English

Experience:
3 – 7 years of experience in an area of specialization; with experience with working with others.
  • Experience working in a medium organization


Responsibilities
  • Industrial Relations (IR)
    • Serve as primary liaison with trade unions and employee representatives.
    • Support negotiation of Collective Bargaining Agreements (CBAs).
    • Participate in collective bargaining meetings and dispute resolution sessions.
    • Interpret and implement agreed CBA provisions.
    • Monitor compliance with labour regulations and industrial agreements.
  • Employee Relations (ER)
    • Facilitates MTNN Value Champion (VC) governance and engagement by tracking monthly regional engagement sessions in line with the VC charter and frameworks.
    • Advise management on disciplinary procedures, grievance handling, and workplace investigations.
    • Support investigations into misconduct, harassment, bullying, and policy violations.
  • Compliance & Risk Management
    • Ensure compliance with Nigerian labour laws including, Labour Act, Trade Unions Act etc. as well as other relevant case law and Industrial Court precedents.
    • Review and update HR policies to align with evolving regulations.
    • Conduct internal audits on employee relations compliance.
  • Conflict Resolution & Workplace Mediation
    • Provide advisory support in mediation of disputes between employees and management.
    • Facilitate resolution of team-level conflicts before escalation.
    • Provide advisory support during restructuring, redundancy, or role changes.
  • Advisory to Leadership
    • Provide strategic advice to business leaders on workforce risk exposure.
    • Prepare ER/IR dashboards and reports for executive review.
    • Identify early warning signals of employee dissatisfaction or union agitation.
  • Documentation & Reporting
    • Maintain accurate records of; disciplinary cases, grievances, union engagements, industrial disputes etc.
    • Prepare reports for regulatory bodies when required.
    • Develop trend analysis reports for HR leadership.

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